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What's New

Find out about the latest improvements we’ve made, new products we’re launching, training courses we’re offering, and much more… all to help you succeed.

Online Resources

2 actions you can take to help clients prepare for hurricanes

September 21, 2021

The damage caused by Hurricane Ida is a timely reminder of how devastating hurricane season can be. We’ve brought together two actions you can take to help your clients stay informed, mitigate risk and prepare to weather the storm this hurricane season.

 

1. Encourage clients to create an action plan: Our downloadable Hurricane Action Plan provides business owners with checklists, specific actions to take before and after a hurricane as well as recovery steps.

2. Leverage SocialShare: Use your social media channels to share helpful content with your clients. Simply visit SocialShare, search for “hurricane” and share the posts through your own social media channels.

 

Supporting you and your clients during this hurricane season is among our top priorities. Should a catastrophe affect your area, refer to the Catastrophe Resources page for claims reporting information, tips to share with clients and more.

The damage caused by Hurricane Ida is a timely reminder of how devastating hurricane season can be. We’ve brought together two actions you can take to help your clients stay informed, mitigate risk and prepare to weather the storm this hurricane season.   1. Encourage clients to create an action plan: Our downloadable Hurricane Action…

Training/Resources

Updates to auto and BOP in eCLIQ® Simple™

September 21, 2021

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

​Combined billing reminder – message added to the Establish Billing screen in eCLIQ <sup>®</sup>.
Auto risks requiring Federal (BMC91x) or State (Form E) motor carrier filings and/or pollution liability coverage can now be written in eCLIQ Simple.​​

Learn more about these recent changes to eCLIQ Simple.

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes: ​Combined billing reminder – message added to the Establish Billing screen in eCLIQ <sup>®</sup>. Auto risks requiring Federal (BMC91x) or State (Form E) motor carrier filings and/or pollution liability coverage can now be written in eCLIQ Simple.​​ Learn more about…

Online Resources

Instant access to certificates of insurance – coming soon!

September 7, 2021

Beginning Sept. 15, your clients will be able to instantly generate a certificate of insurance (COI) from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.

 

Eligibility
Initially, this functionality will be available for your clients who have business owner’s policies (BOPs) in eCLIQ<sup>®</sup> and eCLIQ<sup>®</sup> Simple™ and monoline general liability policies. However, we will be rolling out the functionality for additional lines of business in the coming months.

 

How it works
On Sept. 15, your clients will see a banner message on their online account promoting the feature, and they will see a Certificate of Insurance tab in their interface. They can navigate to that tab to generate a certificate or see certificates that have already been generated.

 

To create a certificate, your clients with eligible policies can simply click Create Certificate, select the policy and then they have the option to enter the certificate holder information. The certificate will then open in a new tab or window – it’s that easy!

 

Your clients with policies that are not yet eligible will also see the banner message and the new tab, but they will not see an option to Create Certificate.

 

Consumer demand for digital capabilities is at an all-time high, and your clients want tools that make doing business easier and faster. This is just one way we’re delivering on that, and we look forward to sharing additional capabilities as they’re introduced.

Beginning Sept. 15, your clients will be able to instantly generate a certificate of insurance (COI) from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.…