When inaccurate data is used to rate policies and make underwriting decisions, premiums become misaligned with risk profiles, which stifles growth and drives premium increases at renewal. That’s why it’s important to collect accurate data at quote time. To improve profitability, we’ll soon be conducting post-bind reviews of Liberty Mutual small commercial policies to ensure the accuracy of passthrough classifications. In the next few weeks, you’ll hear more information regarding verification of discount eligibility or pre-fill overrides.

First, we’ll email you if something is changing on the policy. Then, we’ll do a conditional renewal or a cancel rewrite, or we’ll prepare to remove an ineligible discount at new business or renewal, depending on the situation. Review the Agent’s Playbook to get familiar with eligibility guidelines and how to avoid common errors in assigning class codes or take our new on-demand risk classification training. Remember to use SmartNav to pre-qualify all new business, and further ensure accuracy by providing a detailed Description of Operations in your quote. With your help, we can stabilize rates to provide a better experience for your clients and grow your agency’s book. If you have questions, contact your underwriter or territory manager.