We’ve made some major upgrades to auto in eCLIQ^® Simple™. Our refreshed commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote nearly 80% of commercial auto risks in eCLIQ Simple!

You’ll find our pricing most competitive when writing business with the following risk characteristics:

• Retail, professional services, real estate and manufacturing industries
• Well-established businesses (15+ years)
• Older vehicles (10+ years)
• Drivers age 35 to 55 without violations
• Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
• Claims-free businesses with favorable insurance scores
• Smaller fleets with 1-4 power units

To provide the most accurate rate when quoting new business, we’re now asking for a few additional pieces of information: the owner’s name, date of birth and address and an authorization to run a soft credit inquiry.

Learn more about the latest version of auto in eCLIQ Simple by visiting the Agents’ Portal.

These changes have been delayed due to a technical difficulty. We’ll update you on Newsbrief when we have a new launch date.

On Feb. 22, we’re making the first of many planned enhancements to the to the MyBusinessOnline Customer Portal to provide a better experience to your customers. For customers new to the portal, we’ve streamlined the registration process, while those who already manage their policies online will notice a refreshed look and feel.

MyBusinessOnline Customer Portal still allows customers to:

• Create simple certificates of insurance.
• Make payments online or schedule future payments.
• Enroll in paperless billing and/or automatic payments.
• View account status, balance and payment history.
• Enable email notifications when billing activity occurs.

Customers want and expect digital capabilities, so we encourage you to remind them that the MyBusinessOnline Customer Portal offers access to their account information 24 hours a day from any desktop, tablet or mobile phone.

Effective Feb. 27 in D.C., Florida, Kentucky, Massachusetts, Minnesota, North Dakota, New York, Pennsylvania and Utah, we’re introducing a post-bind verification step for Liberty Mutual^® Commercial Auto policies.

Now, when you indicate an active Workers Compensation policy is present and that policy isn’t with Liberty Mutual, you’ll need to provide a copy of the declarations page to us. If we don’t receive verification of an active Workers Compensation policy, we’ll adjust the PIP coverage on the auto policy and the premium will be increased accordingly.

Improving the accuracy of customer data will allow us to make our business rates more competitive, stabilize our renewal rates and help you sustain profitable growth.

Recognizing that superior roofs present less risk, Liberty Mutual is offering policyholders with certain roof types deep savings on their coverage – up to 20% for roofs that are newer (less than 11 years old) or made with durable materials (metal, tile). Various business lines qualify, including but not limited to our business owner’s policy (BOP) and comprehensive business package products. Make sure your commercial clients are getting the roof coverage they deserve at a competitive price. While you’re at it, help them keep their roofs in tip-top shape by sharing the useful roof maintenance information included in our Property Risk Management Guide.

Note: Roof pricing discounts are only available in AR, CO, IA KS, LA, MO, MN, NE OK and TX.