Newsbrief
September 26, 2023

Updates to auto/BOP/motor cargo in eCLIQ® Simple™
Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:
- The eCLIQ Simple application continues to be enhanced, making it easier for you to navigate the platform and quote new business with Liberty Mutual.
- When adding a new vehicle (PPT, light truck, or medium truck) you will see a new underwriting question display within the Vehicle Information modal asking about the vehicle’s usage.
Doing business with us is even easier with eCLIQ Simple. Check out these recent changes: The eCLIQ Simple application continues to be enhanced, making it easier for you to navigate the platform and quote new business with Liberty Mutual. When adding a new vehicle (PPT, light truck, or medium truck) you will see a…

MA, MI, SD: Take auto in eCLIQ® Simple™ out for a spin
Give commercial auto clients the right coverage at the right price. Our new commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks in eCLIQ Simple!
You’ll find our pricing most competitive when writing business with the following risk characteristics:
- Retail, general/health/professional services, real estate, food manufacturing and carpentry industries
- Well-established businesses (10+ years)
- Older vehicles (15+ years)*
- Drivers age 40+ without violations
- Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
- Claims-free businesses
- Smaller fleets with 1-4 power units
- Quotes with multiple lines of business (vs. monoline)
*Older vehicles typically have lower repair costs and lower annual mileage than new vehicles.
Learn more about auto in eCLIQ Simple by visiting the Agents’ Portal.
Note that, with the launch of auto in eCLIQ Simple, we’ve discontinued the legacy auto product we’ve offered in the eCLIQ platform. You are currently only able to quote new commercial auto business in eCLIQ Simple. This change only applies to new business and does not affect existing policies.
Give commercial auto clients the right coverage at the right price. Our new commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks in eCLIQ Simple! You’ll find our pricing most competitive when writing business with…

Paper loss run reports ending soon
In response to agent feedback, effective Sept. 29 we will stop printing and mailing the Policy Claim Report, which contains loss run information. Going forward, access loss run reports online. Online reports ensure you have the most accurate, up-to-date claim information at your fingertips and reduce the expense of managing paper. To access the reports from the Liberty Mutual® agent portal, click the My customers tab, look under Claims resources, then click Loss runs.
In response to agent feedback, effective Sept. 29 we will stop printing and mailing the Policy Claim Report, which contains loss run information. Going forward, access loss run reports online. Online reports ensure you have the most accurate, up-to-date claim information at your fingertips and reduce the expense of managing paper. To access the reports…

Business services bonds: smart solutions that help protect businesses
While every business owner expects their employees to act honestly and responsibly towards their customers, that is unfortunately not always the case. In the event that an employee does commit a dishonest act against a customer, Business Services Bonds can help protect the company from losses incurred. Liberty Mutual Surety works closely with independent agents and brokers to provide their customers with these bonds in a variety of industries, including:
- Janitorial services
- Maid services
- Security
- Plumbing
- Appliance repair
- Catering
- Temporary employment agencies
- Home health care
- Messenger services
- And more
In addition to protecting the business, these cost-effective bonds can also help to discourage employee dishonesty and give customers peace of mind knowing that the employees performing their services are bonded. Check out our brochure to learn more, or visit us online at the Surety Agents’ Portal. Questions? Please contact bonds@libertymutual.com
While every business owner expects their employees to act honestly and responsibly towards their customers, that is unfortunately not always the case. In the event that an employee does commit a dishonest act against a customer, Business Services Bonds can help protect the company from losses incurred. Liberty Mutual Surety works closely with independent agents…
In Case You Missed It
February 23, 2016
August 23, 2016
September 6, 2016
July 16, 2019
- Marketing Dispelling myths about millennial consumers.
- Products Find new opportunities to write Inland Marine.
- Training/Resources Thirsty for agency growth and improved retention?
- Risk Control Risk control resources at your fingertips.
- Training/Resources Continuing education opportunities (Oct – Dec).
August 22, 2019
November 5, 2019
- Marketing COMING SOON: Independent Agent Giving
- Online Resources New eBonding platform
- Agent Broker Resources, Marketing Instant Incentives™ is now more rewarding.
- Billing/Premium Audit, Online Resources Premium Audit eReport… an easy, time-saving win!
- Training/Resources Producer and CSR Development Programs
November 19, 2019
- Marketing The Decade of Good Deeds – The countdown begins
- Products Quote scheduled property online in minutes
- Appetite/Industries, Risk Control Ready your retail clients for the holiday season
- Marketing, Risk Control Small Business Saturday®
- Marketing Side hustles are on the rise for millennials
- Marketing How does your agency stack up online?
January 21, 2020
- Marketing 20 insurance leaders to watch in 2020
- Appetite/Industries Interactive small business appetite guide
- Products New inland marine eCLIQ® guidelines
- Appetite/Industries 12 target segments for 2020
- Training/Resources Learn about our Agent Giving Program
- Training/Resources Boost your productivity at the office
February 18, 2020
- Appetite/Industries We’re hungry for food and beverage manufacturers
- Training/Resources Find the right marketing training program!
- Marketing Apply for Change Agents™ Fighting Hunger
- Billing/Premium Audit, Online Resources Billing self-service on the Agents’ Portal
- Training/Resources Insurance Industry Trends and Key Classes to Target
March 3, 2020
- Appetite/Industries Grow your book with industrial equipment manufacturers
- Claims Telemedicine: Rapid care for injured workers
- Marketing Double spins ends March 31!
- Marketing News you can use – now on all your favorite social media channels!
- Training/Resources Register soon: Agent development programs
March 17, 2020
- Appetite/Industries Get paid more for writing workers compensation
- Training/Resources New virtual, self-paced marketing training
- Marketing Here are the 17 Make More Happen™ winners
- Training/Resources Flexible solutions for property on the move
- Training/Resources Have time for a professional development snack?
May 12, 2020
- Online Resources Staying connected to clients during office closures
- Products Inland marine COVID-19 impact and response
- Appetite/Industries Ready to dabble in durable goods wholesalers?
- Online Resources Check out our updated small business appetite guide
- Training/Resources Improve your selling skills in just 20 minutes per week!
May 26, 2020
- Risk Control Builder’s risk: Protecting the jobsite
- Risk Control Commercial umbrella rates are trending up
- Training/Resources Have 20 minutes? Learn how inland marine can help you build your book
- Billing/Premium Audit Extended to June 15: Billing leniency
- Billing/Premium Audit Pay-as-you-go billing is more important than ever
June 9, 2020
August 18, 2020
- Products Clients experiencing project delays? They could save big with inland marine
- Appetite/Industries Hit pay dirt with excavation and grading contractors
- Appetite/Industries Write vineyards and wineries with us!
- Products Don’t forget: Double spins on all products!
- Training/Resources Get 10% off industry-leading training for CSRs, producers and marketers
- Risk Control Wildfires are on the rise
September 1, 2020
- Risk Control An important layer of protection for farm
- Online Resources Everything you need to know about service and supply bonds
- Products It’s easier than ever to quote inland marine in eCLIQ®
- Products The simplest way to write BOP and auto
- Appetite/Industries Set your sights on custom target markets
- Training/Resources Brush up on your selling and retention skills in just 20 minutes per week!
March 2, 2021
April 6, 2021
- Marketing There’s a new product page for every line you write
- Other Snag your package deal!
- Products Multiple states: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella
- Risk Control Improving the auto signed forms request process
- Other Business lines communicable disease exclusion
- A smoother Agent Learning Center experience
July 6, 2021
- Online Resources The Agents’ Portal has that new car smell
- Training/Resources Multiple states: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella
- Products Have you heard the news? We’re extending higher WC commissions through the end of the year
- Online Resources Updates to Auto in eCLIQ® Simple™
- Marketing You showed you care, even when you couldn’t be there
October 5, 2021
- Products Earn up to $100 per policy – 3 eligible products!
- Products Multiple states: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella
- Products It’s Cybersecurity Awareness Month! Are your clients protected?
- Training/Resources Things just got easier! Paperless one-click option is here
November 2, 2021
November 16, 2021
- Products Multiple states: The next generation of motor cargo has arrived
- Products Exclusive new benefits for your cyber suite clients
- Products There’s still time to earn up to $100 per policy
- Risk Control Protect your agency with our Agents E&O Program
- Training/Resources Updates to auto and BOP in eCLIQ® Simple™
December 7, 2021
- Claims Alacrity Solutions joins the water mitigation vendor program
- Training/Resources National Advisory Councils help shape 2022 priorities
- Products Earn up to $100 per policy before it’s too late!
- Risk Control Protecting our systems from cyber attacks
- Training/Resources Updates to auto in eCLIQ® Simple™
March 15, 2022
- Products VT: Cyber suite for BOP in eCLIQ® is coming soon
- Products Last chance for double-spin cash
- Training/Resources On-demand risk classification training
- Training/Resources CA: New post-bind verification process
- Online Resources New Agents’ Portal tabs become permanent on March 18
- Billing/Premium Audit Multiple states: Installment fee billing update
- Training/Resources Michigan Catastrophic Claims Association issues refund
- Products Updates to auto and BOP in eCLIQ® Simple™
April 5, 2022
- Products Sky’s the limit! Earn double spins for every policy you issue
- Billing/Premium Audit Multiple states: Installment fee billing update
- Products Updates to auto and BOP in eCLIQ® Simple™
- Products VT: Cyber suite is now available for BOP in eCLIQ®
- Products Helping you meet the unique needs of nonprofits
April 19, 2022
- Training/Resources Registered owner now required for certain policies in eCLIQ®
- Training/Resources Post-bind verification of year-built information
- Products Multiple states: Get to know your new motor cargo product
- Products CT: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella
- Training/Resources Florida Insurance Guaranty Association surcharge update
- Products Updates to auto in eCLIQ® Simple™
July 19, 2022
- Products Hooray! Now you can service your own BOP endorsements
- Products Higher property value-ups
- Products Earn up to $100 per policy on 3 eligible products!
- Training/Resources New on-demand curriculum: Accuracy Makes Cents
- Training/Resources Did you know? Our underwriting support specialists are at your service
- Billing/Premium Audit Multiple states: Installment fee billing update
August 2, 2022
- State Auto acquisition: What’s next for the Liberty Mutual and State Auto products
- Products Multiple states: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella
- Products Take action to help protect your clients from cyber fraud
- Products Service your own BOP endorsements? Yes, you can!
- Products Updates to auto, BOP, and motor cargo in eCLIQ® Simple™
September 6, 2022
- Products Quoting a package product? Use our handy new tool
- Training/Resources Does your agency have a disaster plan? Learn how and why to create one in our free webinar
- Online Resources Now available for clients! Instant access to certificates of property
- Products TX: New NAIC code required for commercial auto
November 1, 2022
- Products Quoting a package product? Use our handy new tool
- Products Informing clients about rising property value-ups
- Training/Resources Save your seat: Account Manager Development Program
- Online Resources Instant access to certificates of insurance — let’s share the good news!
- Products TX: Fleet management telematics credit
November 15, 2022
- Products Zip zip! Quoting workers compensation is faster than ever
- Products Multiple states: BOP in eCLIQ® Simple™ has expanded!
- Products Take the new auto in eCLIQ® Simple™ out for a spin
- Products Coming soon! Cyber suite for additional lines of business
- Elevate your philanthropy with tips from our Community Giving Guide
- Online Resources Show appreciation for CSRs; 10 win a $50 gift card
- Products TX: Introducing electronic reporting for commercial auto policies
- Products Updates to auto in eCLIQ® Simple™
December 6, 2022
- Products Step right up to the all-new Instant Incentives™
- Products Multiple states: Cyber suite is now available for monoline GL and business package policies
- Products Take the new auto in eCLIQ® Simple™ out for a spin
- Products Multiple states: Get to know your expanded BOP in eCLIQ® Simple™!
- Online Resources Welcome to your fresh start
- Marketing Get inspired by stories and advice from independent agents
- Products CA: Introducing electronic reporting for commercial auto policies
- Appetite/Industries Multiple states: New renewal verification process
January 17, 2023
February 7, 2023
- Products Make the most of the all-new Instant Incentives™
- Billing/Premium Audit CA: Changes to non-pay reinstatements
- Billing/Premium Audit A new billing experience is coming
- Other CA: Notice of California SB 1242 Amendment
- Products Updates to Auto, BOP and Motor Cargo in eCLIQ® Simple™
- Products CA: Commercial property policy limit corrections
- Products NY: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella
- Online Resources Use your new Ignite rewards to reach new levels of success this year
- Online Resources CA: New tool shows if a risk is in a wildfire zone
February 21, 2023
- Products Multiple states: Coming soon! Cyber suite for additional lines of business
- Products Take the new auto in eCLIQ® Simple™ out for a spin
- Online Resources A fresh online experience for your customers
- Products New verification for commercial auto policies
- Products Reminder: Savings for buildings with newer, more durable roofs
March 7, 2023
- Products Multiple states: Cyber suite is now available for monoline GL and business package policies
- Products NH: Take the new auto in eCLIQ® Simple™ out for a spin
- Training/Resources How to accurately input client business income for actual loss sustained, and why it matters
- Training/Resources Our booth is back! Come see us at three upcoming conferences