Billing/Premium Audit

We do everything we can to make billing and premium audits as easy and efficient as possible for your clients with online, automated, and self-service capabilities, as well as excellent customer service.

Premium Audit eReport… an easy, time-saving win!

Liberty Mutual Insurance’s online eReport* tool is the answer to the time-consuming premium audit reporting process. It provides step-by-step instructions to guide users through the submission process, and uses pre-filled fields to reduce entry time and improve accuracy. It’s secure, easy to use, and a time- and money-saver! Learn more about eReport.​

*Available for all policies issued in eCLIQ® and eCLIQ® Simple™.​

Liberty Mutual Insurance’s online eReport* tool is the answer to the time-consuming premium audit reporting process. It provides step-by-step instructions to guide users through the submission process, and uses pre-filled fields to reduce entry time and improve accuracy. It’s secure, easy to use, and a time- and money-saver! Learn more about eReport.​ *Available for all…

Five Easy Steps to Your Way Pay™ Success.

We know small business owners like the convenience and benefits of Your Way Pay™, our pay-as-you-go billing option for workers compensation policies issued in eCLIQ®.

Use these new resources to successfully sign-up and sell your clients on Your Way Pay:​

Then, share these resources with your clients.​

We know small business owners like the convenience and benefits of Your Way Pay™, our pay-as-you-go billing option for workers compensation policies issued in eCLIQ®. Use these new resources to successfully sign-up and sell your clients on Your Way Pay:​ Agent Quick Start Guide (explains the process in 5 easy steps) Agent Talking Points (how…

Pay-As-You-Go Billing is Here!

Now you can help your policyholders take control of their cash with Your Way Pay*, Liberty Mutual’s convenient pay-as-you-go billing option for workers compensation policies issued in eCLIQ®. Policyholder benefits include improved cash flow, no down payment, and reduction in audit exposure due to immediate premium calculations. Show your clients how quick and easy it is to participate.

*Your Way Pay is not available in HI or the monopolistic states of OH, ND, WA, WY.

Now you can help your policyholders take control of their cash with Your Way Pay*, Liberty Mutual’s convenient pay-as-you-go billing option for workers compensation policies issued in eCLIQ®. Policyholder benefits include improved cash flow, no down payment, and reduction in audit exposure due to immediate premium calculations. Show your clients how quick and easy it…

New pay-as-you-go billing option

You asked for it and we’re delivering! Following a successful pilot in our Northeast and Northwest regions, Your Way Pay™, Liberty Mutual’s pay-as-you-go billing option for workers compensation clients, will launch countrywide in early 2019. Watch your inbox for the launch date and more information.

You asked for it and we’re delivering! Following a successful pilot in our Northeast and Northwest regions, Your Way Pay™, Liberty Mutual’s pay-as-you-go billing option for workers compensation clients, will launch countrywide in early 2019. Watch your inbox for the launch date and more information.

Help clients prepare for WC audits

As of November 10, the audit noncompliance charge (ANC) for workers compensation (WC) policies is applicable in all states excluding AK, IN, MA, NY, and TX (states that have not approved ANC) and ND, OH, WA, and WY (monopolistic states).  Learn how you can help your clients avoid this charge for noncompliance and prevent higher WC premiums.

As of November 10, the audit noncompliance charge (ANC) for workers compensation (WC) policies is applicable in all states excluding AK, IN, MA, NY, and TX (states that have not approved ANC) and ND, OH, WA, and WY (monopolistic states).  Learn how you can help your clients avoid this charge for noncompliance and prevent higher…

Help Clients Prepare for WC Audits

As of February 10, the audit noncompliance charge (ANC) for workers compensation (WC) policies written in eCLIQ® is applicable in all states excluding AK, IN, MA, NY, and TX (states that have not approved ANC) and ND, OH, WA, and WY (monopolistic states).  Learn how you can help your clients avoid this charge for noncompliance and prevent higher WC premiums.

As of February 10, the audit noncompliance charge (ANC) for workers compensation (WC) policies written in eCLIQ® is applicable in all states excluding AK, IN, MA, NY, and TX (states that have not approved ANC) and ND, OH, WA, and WY (monopolistic states).  Learn how you can help your clients avoid this charge for noncompliance…

Connect with Local Audit Contacts

A new Premium Audit reference document is now available to help you better understand the responsibilities of our premium audit department. Also featured are contact details to help you connect with the person who can best support your needs at each stage of the audit process.

A new Premium Audit reference document is now available to help you better understand the responsibilities of our premium audit department. Also featured are contact details to help you connect with the person who can best support your needs at each stage of the audit process.

Automatic Payment Option Using Credit/Debit Card

Now, in addition to the electronic funds transfer automatic payment option, we offer automatic payments option via credit/debit card. This option is available for billing accounts with a total annual premium less than $25,000 at time of enrollment. Policyholders, or agents on behalf of their policyholders, may enroll in this option at new business or any time during the policy period. Paperless billing is required when this payment option is selected. Learn more about this payment option.

Now, in addition to the electronic funds transfer automatic payment option, we offer automatic payments option via credit/debit card. This option is available for billing accounts with a total annual premium less than $25,000 at time of enrollment. Policyholders, or agents on behalf of their policyholders, may enroll in this option at new business or…

New Self-Service Payment Capability

With the new EFT self-service payment option, there is no more need to send payments by mail. You and your clients are able to quickly and easily make secure on-demand EFT payments on eligible direct bill accounts. This payment method is consistent with what is currently offered to your small business clients. Encourage your clients to choose this convenient payment option.

With the new EFT self-service payment option, there is no more need to send payments by mail. You and your clients are able to quickly and easily make secure on-demand EFT payments on eligible direct bill accounts. This payment method is consistent with what is currently offered to your small business clients. Encourage your clients…