Billing/Premium Audit

We do everything we can to make billing and premium audits as easy and efficient as possible for your clients with online, automated, and self-service capabilities, as well as excellent customer service.

Help Clients Prepare for WC Audits

As of February 10, the audit noncompliance charge (ANC) for workers compensation (WC) policies written in eCLIQ® is applicable in all states excluding AK, IN, MA, NY, and TX (states that have not approved ANC) and ND, OH, WA, and WY (monopolistic states).  Learn how you can help your clients avoid this charge for noncompliance and prevent higher WC premiums.

As of February 10, the audit noncompliance charge (ANC) for workers compensation (WC) policies written in eCLIQ® is applicable in all states excluding AK, IN, MA, NY, and TX (states that have not approved ANC) and ND, OH, WA, and WY (monopolistic states).  Learn how you can help your clients avoid this charge for noncompliance…

Connect with Local Audit Contacts

A new Premium Audit reference document is now available to help you better understand the responsibilities of our premium audit department. Also featured are contact details to help you connect with the person who can best support your needs at each stage of the audit process.

A new Premium Audit reference document is now available to help you better understand the responsibilities of our premium audit department. Also featured are contact details to help you connect with the person who can best support your needs at each stage of the audit process.

Automatic Payment Option Using Credit/Debit Card

Now, in addition to the electronic funds transfer automatic payment option, we offer automatic payments option via credit/debit card. This option is available for billing accounts with a total annual premium less than $25,000 at time of enrollment. Policyholders, or agents on behalf of their policyholders, may enroll in this option at new business or any time during the policy period. Paperless billing is required when this payment option is selected. Learn more about this payment option.

Now, in addition to the electronic funds transfer automatic payment option, we offer automatic payments option via credit/debit card. This option is available for billing accounts with a total annual premium less than $25,000 at time of enrollment. Policyholders, or agents on behalf of their policyholders, may enroll in this option at new business or…

New Self-Service Payment Capability

With the new EFT self-service payment option, there is no more need to send payments by mail. You and your clients are able to quickly and easily make secure on-demand EFT payments on eligible direct bill accounts. This payment method is consistent with what is currently offered to your small business clients. Encourage your clients to choose this convenient payment option.

With the new EFT self-service payment option, there is no more need to send payments by mail. You and your clients are able to quickly and easily make secure on-demand EFT payments on eligible direct bill accounts. This payment method is consistent with what is currently offered to your small business clients. Encourage your clients…