Online Resources

It’s your choice. We offer you online tools, services, and expertise to save time, and manage your agency operations efficiently. Choose from a variety of options and customize your online experience with Liberty Mutual. Work your way.

2 actions you can take to help clients prepare for hurricanes

The damage caused by Hurricane Ida is a timely reminder of how devastating hurricane season can be. We’ve brought together two actions you can take to help your clients stay informed, mitigate risk and prepare to weather the storm this hurricane season.

 

1. Encourage clients to create an action plan: Our downloadable Hurricane Action Plan provides business owners with checklists, specific actions to take before and after a hurricane as well as recovery steps.

2. Leverage SocialShare: Use your social media channels to share helpful content with your clients. Simply visit SocialShare, search for “hurricane” and share the posts through your own social media channels.

 

Supporting you and your clients during this hurricane season is among our top priorities. Should a catastrophe affect your area, refer to the Catastrophe Resources page for claims reporting information, tips to share with clients and more.

The damage caused by Hurricane Ida is a timely reminder of how devastating hurricane season can be. We’ve brought together two actions you can take to help your clients stay informed, mitigate risk and prepare to weather the storm this hurricane season.   1. Encourage clients to create an action plan: Our downloadable Hurricane Action…

Instant access to certificates of insurance – coming soon!

Beginning Sept. 15, your clients will be able to instantly generate a certificate of insurance (COI) from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.

 

Eligibility
Initially, this functionality will be available for your clients who have business owner’s policies (BOPs) in eCLIQ<sup>®</sup> and eCLIQ<sup>®</sup> Simple™ and monoline general liability policies. However, we will be rolling out the functionality for additional lines of business in the coming months.

 

How it works
On Sept. 15, your clients will see a banner message on their online account promoting the feature, and they will see a Certificate of Insurance tab in their interface. They can navigate to that tab to generate a certificate or see certificates that have already been generated.

 

To create a certificate, your clients with eligible policies can simply click Create Certificate, select the policy and then they have the option to enter the certificate holder information. The certificate will then open in a new tab or window – it’s that easy!

 

Your clients with policies that are not yet eligible will also see the banner message and the new tab, but they will not see an option to Create Certificate.

 

Consumer demand for digital capabilities is at an all-time high, and your clients want tools that make doing business easier and faster. This is just one way we’re delivering on that, and we look forward to sharing additional capabilities as they’re introduced.

Beginning Sept. 15, your clients will be able to instantly generate a certificate of insurance (COI) from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.…

Deadline soon: LinkedIn regional groups sweepstakes

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.

 

But networking pays off even more than you think! When you request to join your regional group, you’ll be entered for the chance to win one of three $25 Amazon gift cards. Existing members will automatically be entered into the drawing. The sweepstakes runs from August 3 to August 31 and we’ll email winners by September 10.

 

Find your state in the list below:

Northeast (CT, MA, ME, NH, NJ, NY, RI, VT)

Request to join

 

Midwest (IA, IL, IN, MI, MN, ND, NE, SD, WI)

Request to join

 

Central (AR, KS, LA, MO, OK, TX)

Request to join

 

Southeast (AL, FL, GA, MS, NC, SC, TN)

Request to join

 

Northwest (AK, ID, MT, OR, WA)

Request to join

 

Mid-Atlantic (DC, KY, MD, OH, PA, VA, WV)

This group will be live in January 2022!

 

Mountain (AZ, CO, NM, NV, UT, WY)

This group will be live in January 2022!

 

Pacific (CA) Launching later in 2021

 

Sweepstakes rules apply.

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.   But networking pays off even more than you think! When you request to…

Connect with local agents and you could win $25!

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.

 

But networking pays off even more than you think! When you request to join your regional group, you’ll be entered for the chance to win one of three $25 Amazon gift cards. Existing members will automatically be entered into the drawing. The sweepstakes runs from August 3 to August 31 and we’ll email winners by September 10.

 

Find your state in the list below:

Northeast (CT, MA, ME, NH, NJ, NY, RI, VT)

Request to join.

 

Midwest (IA, IL, IN, MI, MN, ND, NE, SD, WI)

Request to join.

 

Central (AR, KS, LA, MO, OK, TX)

Request to join.

 

Southeast (AL, FL, GA, MS, NC, SC, TN)

Request to join.

 

Northwest (AK, ID, MT, OR, WA)

Request to join.

 

Mid-Atlantic (DC, KY, MD, OH, PA, VA, WV)

This group will be live in January 2022!

 

Mountain (AZ, CO, NM, NV, UT, WY)

This group will be live in January 2022!

 

Pacific (CA)

Launching later in 2021

 

Sweepstakes rules apply.

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.   But networking pays off even more than you think! When you request to…

Updates to auto and BOP in eCLIQ® Simple™

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

  • Download agency commission data – You can now download your commission statement data for policies issued in eCLIQ Simple and billed in the new billing platform.
  • Support for short term policies – You can now edit the expiration date on new business transactions to your specific short term policy needs.
  • Ability to add or remove optional forms – When new business transactions and endorsements occur, various forms are added into eCLIQ Simple by default. You can now remove or add the optional forms within eCLIQ Simple.
  • Redesigned commission statements – Commission statements now display a current month summary, a link to view policy prefix and transaction code details on the Agents’ Portal, and a detachable payment slip for outstanding balances.

Learn more about these recent changes to eCLIQ Simple.

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes: Download agency commission data – You can now download your commission statement data for policies issued in eCLIQ Simple and billed in the new billing platform. Support for short term policies – You can now edit the expiration date on…

The Agents’ Portal has that new car smell

A few weeks ago, we rolled out new industry pages on the Agents’ Portal – and a few months before that, new product pages. With a fresh design and valuable product information and resources, these portal additions should significantly enhance your digital experience and make it easier for you to do business with us. Take the new industry and product pages out for a spin today!

 

 

 

 

A few weeks ago, we rolled out new industry pages on the Agents’ Portal – and a few months before that, new product pages. With a fresh design and valuable product information and resources, these portal additions should significantly enhance your digital experience and make it easier for you to do business with us. Take…

Updates to Auto in eCLIQ® Simple™

Doing business with us is even easier with eCLIQ Simple. Check out this recent change:

  • See loan/lease gap coverage option – Loan/lease gap now displays as a coverage option, even when additional interest or comprehensive coverage are not present on the quote.
  • Reminder: Auto ID cards are available within the output delivery search in the Agents’ Portal.

Learn more about this recent eCLIQ Simple change and how to access ID cards for auto.

Doing business with us is even easier with eCLIQ Simple. Check out this recent change: See loan/lease gap coverage option – Loan/lease gap now displays as a coverage option, even when additional interest or comprehensive coverage are not present on the quote. Reminder: Auto ID cards are available within the output delivery search in the…

Everything you need to know about service and supply bonds

Did you know that many service and supplier contractors like landscapers, security services and building material suppliers may require a service or supply bond to bid on a contract? View our short video to learn about service and supply bonds, what they do and how to help your clients obtain one.

 

For more information, contact the Liberty Mutual Surety National Bond Center at bonds@libertymutual.com.

Did you know that many service and supplier contractors like landscapers, security services and building material suppliers may require a service or supply bond to bid on a contract? View our short video to learn about service and supply bonds, what they do and how to help your clients obtain one.   For more information,…

Help inland marine clients reopen and return to work safely

Amid the pandemic, we’re all in uncharted waters and having to adjust our business practices in response. Some of your inland marine clients may slowly be beginning to return to business operations, while others are still fully closed. Social media is a great way to keep in touch with them and offer support and guidance.

 

Share these videos with clients to help them navigate these uncertain times and resume business operations safely when the time comes: construction site safety and eight areas for restoring business operations.

Amid the pandemic, we’re all in uncharted waters and having to adjust our business practices in response. Some of your inland marine clients may slowly be beginning to return to business operations, while others are still fully closed. Social media is a great way to keep in touch with them and offer support and guidance.…

Staying connected to clients during office closures

In the face of uncertain times or when a disaster touches down, we all could use help to keep business moving as smoothly as possible and continue to meet our clients’ needs.

 

That’s why Liberty Mutual’s expert digital and relationship marketing team got together for a virtual meet-up to chat, share ideas and tips on how you can more effectively communicate with and serve your clients when things are not business as usual. Join us!

In the face of uncertain times or when a disaster touches down, we all could use help to keep business moving as smoothly as possible and continue to meet our clients’ needs.   That’s why Liberty Mutual’s expert digital and relationship marketing team got together for a virtual meet-up to chat, share ideas and tips…

Check out our updated small business appetite guide

Using our most up-to-date Small Business Detailed Appetite Guide could save time and help you achieve higher hit ratios by giving you quick and easy access to the classes you want to write. You can search by either the GL class code/description or the four-digit SIC code, review desirability for all lines of business in a single view and note any state exceptions. Remember that the guide now also includes farm classes.

 

Check it out – and let’s write some profitable business together.

Using our most up-to-date Small Business Detailed Appetite Guide could save time and help you achieve higher hit ratios by giving you quick and easy access to the classes you want to write. You can search by either the GL class code/description or the four-digit SIC code, review desirability for all lines of business in…

Billing self-service on the Agents’ Portal

Liberty Mutual Insurance’s Agents Portal is a great resource for all your billing self-service needs. In this less than five-minute video we will highlight a few resources that will reduce your need to make that call and cover the benefits of automatic payments for you and your insured.​​ Watch the video to learn more.

Liberty Mutual Insurance’s Agents Portal is a great resource for all your billing self-service needs. In this less than five-minute video we will highlight a few resources that will reduce your need to make that call and cover the benefits of automatic payments for you and your insured.​​ Watch the video to learn more.