Online Resources

It’s your choice. We offer you online tools, services, and expertise to save time, and manage your agency operations efficiently. Choose from a variety of options and customize your online experience with Liberty Mutual. Work your way.

Welcome to your fresh start

We hope you’ve had a chance to explore the new Liberty Mutual® Start page on the Agents’ Portal! With a clean look and feel, simple navigation, personalized content and a transformed search experience, doing business is easier than ever.

 

Beginning Dec. 7, when you visit the Agents’ Portal, you’ll land on the new Start page. If you still need some help finding your way around, a helpful video will be there to show you the highlights.

 

For a limited time, you’ll have the ability to return to the classic Start page. However, we encourage you to stick around and enjoy the new experience. We think you’ll love it as much as we do!

We hope you’ve had a chance to explore the new Liberty Mutual® Start page on the Agents’ Portal! With a clean look and feel, simple navigation, personalized content and a transformed search experience, doing business is easier than ever.   Beginning Dec. 7, when you visit the Agents’ Portal, you’ll land on the new Start…

Show appreciation for CSRs; 10 win a $50 gift card

On LinkedIn, we’re building a vibrant community called RISE: Empowering Women in Insurance that helps independent agents further their businesses and careers, all while coming together, connecting and sharing experiences.

 

Please join us in the LinkedIn group as our community spotlights all the CSR rock stars that work in agencies across the country and the hard work they do. We want CSRs to feel supported and appreciated. And you can help!

 

Between now and Dec. 16, invite your CSRs to join the group as well. All you have to do is send them the link! Then, make a group post that shows your appreciation toward a CSR; you can highlight major accomplishments, explain how their contributions benefit your agency or tell us something about what makes them special.

 

On Dec. 19, we’ll randomly select 10 CSRs who have joined the group to win a $50 Amazon gift card.

 

*No purchase necessary. Ends Dec. 16. View official sweepstakes rules here.

On LinkedIn, we’re building a vibrant community called RISE: Empowering Women in Insurance that helps independent agents further their businesses and careers, all while coming together, connecting and sharing experiences.   Please join us in the LinkedIn group as our community spotlights all the CSR rock stars that work in agencies across the country and…

Instant access to certificates of insurance — let’s share the good news!

Your clients now have the ability to generate their own certificates of insurance — or proof of insurance – for both property and liability from their online accounts. This unique digital capability means faster processing times for your clients and fewer administrative tasks for you.

 

To ensure customers with eligible policies are aware of this exciting and convenient new capability, we’ll be sending them an email to promote it and provide step-by-step guidance on how to generate their certificate. Some customers will receive this email as early as Nov. 2, while others will receive it in Dec. You can view a copy of the email here.

 

Consumer demand for digital capabilities is at an all-time high, and your clients want tools that make doing business easier and faster. This is just one way we’re delivering on that, and we look forward to sharing additional capabilities as they’re introduced.

Your clients now have the ability to generate their own certificates of insurance — or proof of insurance – for both property and liability from their online accounts. This unique digital capability means faster processing times for your clients and fewer administrative tasks for you.   To ensure customers with eligible policies are aware of…

Now available for clients! Instant access to certificates of property

We recently expanded our self-serve certificate of insurance capabilities for clients to include certificates of property (COP). This means your clients can instantly generate certificates of insurance – or proof of insurance – for both property and liability from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.

 

Eligibility

This functionality is available for clients who have policies with liability or property coverage.

 

How it works

Clients see a banner message on their online account promoting the feature, and they see a Certificate of Insurance tab in their interface. They can navigate to that tab to generate a certificate or view certificates that have already been generated.

 

To create a certificate, those with eligible policies can simply click Create Certificate, select the policy and then they have the option to enter the certificate holder information. The certificate will then open in a new tab or window – it’s that easy!

 

Clients with policies that are not yet eligible will also see the banner message and the new tab, but they will not see an option to Create Certificate.

 

Consumer demand for digital capabilities is at an all-time high, and your clients want tools that make doing business easier and faster. This is just one way we’re delivering on that, and we look forward to sharing additional capabilities as they’re introduced.

We recently expanded our self-serve certificate of insurance capabilities for clients to include certificates of property (COP). This means your clients can instantly generate certificates of insurance – or proof of insurance – for both property and liability from their online account instead of having to reach out to their agent or call the Small…

It’s time for a fresh start

Out with the old, in with the new! We just launched a brand-new Start page on the Liberty Mutual<sup>®</sup> Agents’ Portal that makes it even easier to do business with us.

 

The new Start page builds on the success of the new product, industry, rewards and sell & grow pages. It offers a clean look and feel, simple navigation and personalized promotions and product information just for you. A menu on the left side of the screen shows the most popular agent destinations and a transformed search experience displays results you can filter, so you get where you need to go even faster.

 

In the weeks ahead, expect to see continued improvements to the new page while it’s still in beta. You’ll be able to move back and forth between the classic Start page and the new Start page, and you’ll notice a helpful video on the new page to show you around.

 

So what are you waiting for? Go check it out!

Out with the old, in with the new! We just launched a brand-new Start page on the Liberty Mutual<sup>®</sup> Agents’ Portal that makes it even easier to do business with us.   The new Start page builds on the success of the new product, industry, rewards and sell & grow pages. It offers a clean look…

New Agents’ Portal tabs become permanent on March 18

Based on your feedback and requests, we’ve created two new tabs — Customers and My agency — to make doing business with us even easier. Following a beta launch that began on February 8, these changes will become permanent on March 18. This is the latest upgrade to the Agents’ Portal, following improvements made in recent months to the Industries and Product pages and the Sell and grow section.

 

If you haven’t explored the new navigation yet, please do so. For a quick illustration of these changes, check out this slideshow. Then, visit the pages for a deeper look.

 

We will continue to update you about other Agents’ Portal improvements coming in 2022 once they are ready.

Based on your feedback and requests, we’ve created two new tabs — Customers and My agency — to make doing business with us even easier. Following a beta launch that began on February 8, these changes will become permanent on March 18. This is the latest upgrade to the Agents’ Portal, following improvements made in…

2 actions you can take to help clients prepare for hurricanes

The damage caused by Hurricane Ida is a timely reminder of how devastating hurricane season can be. We’ve brought together two actions you can take to help your clients stay informed, mitigate risk and prepare to weather the storm this hurricane season.

 

1. Encourage clients to create an action plan: Our downloadable Hurricane Action Plan provides business owners with checklists, specific actions to take before and after a hurricane as well as recovery steps.

2. Leverage SocialShare: Use your social media channels to share helpful content with your clients. Simply visit SocialShare, search for “hurricane” and share the posts through your own social media channels.

 

Supporting you and your clients during this hurricane season is among our top priorities. Should a catastrophe affect your area, refer to the Catastrophe Resources page for claims reporting information, tips to share with clients and more.

The damage caused by Hurricane Ida is a timely reminder of how devastating hurricane season can be. We’ve brought together two actions you can take to help your clients stay informed, mitigate risk and prepare to weather the storm this hurricane season.   1. Encourage clients to create an action plan: Our downloadable Hurricane Action…

Instant access to certificates of insurance – coming soon!

Beginning Sept. 15, your clients will be able to instantly generate a certificate of insurance (COI) from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.

 

Eligibility
Initially, this functionality will be available for your clients who have business owner’s policies (BOPs) in eCLIQ<sup>®</sup> and eCLIQ<sup>®</sup> Simple™ and monoline general liability policies. However, we will be rolling out the functionality for additional lines of business in the coming months.

 

How it works
On Sept. 15, your clients will see a banner message on their online account promoting the feature, and they will see a Certificate of Insurance tab in their interface. They can navigate to that tab to generate a certificate or see certificates that have already been generated.

 

To create a certificate, your clients with eligible policies can simply click Create Certificate, select the policy and then they have the option to enter the certificate holder information. The certificate will then open in a new tab or window – it’s that easy!

 

Your clients with policies that are not yet eligible will also see the banner message and the new tab, but they will not see an option to Create Certificate.

 

Consumer demand for digital capabilities is at an all-time high, and your clients want tools that make doing business easier and faster. This is just one way we’re delivering on that, and we look forward to sharing additional capabilities as they’re introduced.

Beginning Sept. 15, your clients will be able to instantly generate a certificate of insurance (COI) from their online account instead of having to reach out to their agent or call the Small Business Service Center. This unique digital capability will result in faster processing times for your clients and fewer administrative tasks for you.…

Deadline soon: LinkedIn regional groups sweepstakes

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.

 

But networking pays off even more than you think! When you request to join your regional group, you’ll be entered for the chance to win one of three $25 Amazon gift cards. Existing members will automatically be entered into the drawing. The sweepstakes runs from August 3 to August 31 and we’ll email winners by September 10.

 

Find your state in the list below:

Northeast (CT, MA, ME, NH, NJ, NY, RI, VT)

Request to join

 

Midwest (IA, IL, IN, MI, MN, ND, NE, SD, WI)

Request to join

 

Central (AR, KS, LA, MO, OK, TX)

Request to join

 

Southeast (AL, FL, GA, MS, NC, SC, TN)

Request to join

 

Northwest (AK, ID, MT, OR, WA)

Request to join

 

Mid-Atlantic (DC, KY, MD, OH, PA, VA, WV)

This group will be live in January 2022!

 

Mountain (AZ, CO, NM, NV, UT, WY)

This group will be live in January 2022!

 

Pacific (CA) Launching later in 2021

 

Sweepstakes rules apply.

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.   But networking pays off even more than you think! When you request to…

Connect with local agents and you could win $25!

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.

 

But networking pays off even more than you think! When you request to join your regional group, you’ll be entered for the chance to win one of three $25 Amazon gift cards. Existing members will automatically be entered into the drawing. The sweepstakes runs from August 3 to August 31 and we’ll email winners by September 10.

 

Find your state in the list below:

Northeast (CT, MA, ME, NH, NJ, NY, RI, VT)

Request to join.

 

Midwest (IA, IL, IN, MI, MN, ND, NE, SD, WI)

Request to join.

 

Central (AR, KS, LA, MO, OK, TX)

Request to join.

 

Southeast (AL, FL, GA, MS, NC, SC, TN)

Request to join.

 

Northwest (AK, ID, MT, OR, WA)

Request to join.

 

Mid-Atlantic (DC, KY, MD, OH, PA, VA, WV)

This group will be live in January 2022!

 

Mountain (AZ, CO, NM, NV, UT, WY)

This group will be live in January 2022!

 

Pacific (CA)

Launching later in 2021

 

Sweepstakes rules apply.

You can connect with other agents in your area and catch the latest local Liberty Mutual events and opportunities all in one place! Joining a regional Liberty Mutual agent group on LinkedIn is the quickest way to stay in the loop.   But networking pays off even more than you think! When you request to…

Updates to auto and BOP in eCLIQ® Simple™

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

  • Download agency commission data – You can now download your commission statement data for policies issued in eCLIQ Simple and billed in the new billing platform.
  • Support for short term policies – You can now edit the expiration date on new business transactions to your specific short term policy needs.
  • Ability to add or remove optional forms – When new business transactions and endorsements occur, various forms are added into eCLIQ Simple by default. You can now remove or add the optional forms within eCLIQ Simple.
  • Redesigned commission statements – Commission statements now display a current month summary, a link to view policy prefix and transaction code details on the Agents’ Portal, and a detachable payment slip for outstanding balances.

Learn more about these recent changes to eCLIQ Simple.

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes: Download agency commission data – You can now download your commission statement data for policies issued in eCLIQ Simple and billed in the new billing platform. Support for short term policies – You can now edit the expiration date on…

The Agents’ Portal has that new car smell

A few weeks ago, we rolled out new industry pages on the Agents’ Portal – and a few months before that, new product pages. With a fresh design and valuable product information and resources, these portal additions should significantly enhance your digital experience and make it easier for you to do business with us. Take the new industry and product pages out for a spin today!

 

 

 

 

A few weeks ago, we rolled out new industry pages on the Agents’ Portal – and a few months before that, new product pages. With a fresh design and valuable product information and resources, these portal additions should significantly enhance your digital experience and make it easier for you to do business with us. Take…