Products
We offer products that provide the right coverages at the right price to meet the needs of your clients, no matter how simple or complex their businesses may be.
CT: Coming soon! Cyber suite for additional lines of business
In Connecticut, our comprehensive cyber suite endorsement will soon be available for monoline general liability (GL) and business package policies with effective dates on or after June 1.
With cyber suite for monoline GL and business package policies, your clients will enjoy expanded limits of up to $5 million to provide protection for more complex business exposures.
Offered through The Hartford Steam Boiler Inspection and Insurance Company and replacing the data security endorsement, cyber suite gives your small commercial clients more robust coverage for today’s digital world.
To learn more about cyber suite for monoline GL and business package policies – including how to quote it – check out the on-demand training and visit the product page.
In Connecticut, our comprehensive cyber suite endorsement will soon be available for monoline general liability (GL) and business package policies with effective dates on or after June 1. With cyber suite for monoline GL and business package policies, your clients will enjoy expanded limits of up to $5 million to provide protection for more complex business exposures. Offered…
Misclassified trailers will be updated at renewal
Starting Feb. 19, trailers with a load capacity greater than 2,000 pounds that are classified as “service/utility trailer” will be updated to the correct classification — “trailer” or “semi-trailer,” as applicable — effective with the policy’s renewal. Trailer classification will be confirmed using manufacturer and model information. This change may result in premium impacts.
Trailers with a larger load capacity represent more risk in the event of a loss and must be rated appropriately for the exposure. Inaccurate data and improperly rated policies lead to premium leakage, which drives higher rates at new business and renewal.
Use these definitions to help ensure a better client experience:
- Service/utility trailer — any trailer or semi-trailer with a load capacity of 2,000 pounds or less.
- Trailer — any trailer with a load capacity greater than 2,000 pounds, other than a semi-trailer.
- Semi-trailer — a trailer with a fifth-wheel coupling device for use with a truck-tractor, with load capacity over 2,000 pounds. This includes bogies used to convert containers to a semi-trailer.
Starting Feb. 19, trailers with a load capacity greater than 2,000 pounds that are classified as “service/utility trailer” will be updated to the correct classification — “trailer” or “semi-trailer,” as applicable — effective with the policy’s renewal. Trailer classification will be confirmed using manufacturer and model information. This change may result in premium impacts. …
Correcting GL policies where owner’s payroll is below the state minimum
Each state requires a minimum owner’s payroll on general liability (GL) policies. When you quote a GL policy, eCLIQ displays that state-specific minimum payroll amount.
A recent review revealed that a significant number of GL policies have an owner’s payroll amount below the required minimum. This month, we have started to correct these policies at renewal by increasing the owner’s payroll amount to the state minimum.
If you have any questions about this update, please contact your underwriter.
Each state requires a minimum owner’s payroll on general liability (GL) policies. When you quote a GL policy, eCLIQ displays that state-specific minimum payroll amount. A recent review revealed that a significant number of GL policies have an owner’s payroll amount below the required minimum. This month, we have started to correct these policies at…
Punitive or exemplary damages exclusion
States affected: AL, OK, RI, TX, VA
A Punitive Or Exemplary Damages Exclusion will begin automatically attaching to new business and renewal quotes/policies according to the schedule below:
Texas: Starting Jan. 18 for policies with a written date on or after Feb. 1 (eCLIQ® and eCLIQ® Simple™)
Oklahoma, Rhode Island and Virgina: Starting Jan. 25 for policies with a written date on or after Feb. 1 (eCLIQ)
Alabama: Starting Feb. 8 for policies with a written date on or after March 1 (eCLIQ)
States affected: AL, OK, RI, TX, VA A Punitive Or Exemplary Damages Exclusion will begin automatically attaching to new business and renewal quotes/policies according to the schedule below: Texas: Starting Jan. 18 for policies with a written date on or after Feb. 1 (eCLIQ® and eCLIQ® Simple™) Oklahoma, Rhode Island and Virgina: …
AK, KS: Take our new auto product out for a spin
Our new commercial auto product in eCLIQ® Simple™ offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks!
You’ll have the most success writing multiline accounts with the following risk characteristics:
- Retail, general/health/professional services, real estate, food manufacturing and carpentry industries
- Well-established businesses (15+ years)
- Older vehicles (15+ years)*
- Drivers age 40+ without violations
- Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
- Claims-free businesses
- Smaller fleets with 1-4 power units
*Older vehicles typically have lower repair costs and lower annual mileage than new vehicles.
Learn more about auto in eCLIQ Simple by visiting the agent portal – and be sure to sign up for one of our instructor-led webinars, with available times Jan. 23 and 25.
Note that, with the launch of our new auto product in eCLIQ Simple, we’ve discontinued the legacy auto product we’ve offered through the eCLIQ platform. You are currently only able to quote new commercial auto business in eCLIQ Simple. This change only applies to new business and does not affect existing policies.
Our new commercial auto product in eCLIQ® Simple™ offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks! You’ll have the most success writing multiline accounts with the following risk characteristics: Retail, general/health/professional services, real estate, food manufacturing…
Giving paper its walking papers
Earlier this month, we ceased printing standard forms previously included in all renewal packets. Printed renewal packets continue to include declarations pages, any new or updated forms, special forms with specific limits and any documents we’re legally required to print.
Note that, in the short term, excluded forms will not appear in the online versions of policy renewal packets. However, you may continue to access policy documents from prior years online and have access to our library of policy forms and manuals on the agent portal.
Other recent paper cuts
- Agency copies of policies written in eCLIQ® and eCLIQ® Simple™ discontinued: We heard these copies head straight to your paper shredder, so we figured we’d give your shredder some much-needed rest. You can still access an online copy within a day of issuing a policy.
- Third-party memo copies of policies written in eCLIQ and eCLIQ Simple discontinued: Same deal. Most third parties now accept a certificate of insurance, but if you ever need an extra copy of a policy for a third party, simply access it online and email it.
Our commitment to digital
Liberty Mutual’s digital capabilities strengthen relationships by helping you meet each business customer’s unique service expectations for speed, convenience and hands-on guidance. Give your customers digital access to help create an unbeatable service experience: 24/7 peace of mind that complements the work you do every day as a trusted advisor.
Earlier this month, we ceased printing standard forms previously included in all renewal packets. Printed renewal packets continue to include declarations pages, any new or updated forms, special forms with specific limits and any documents we’re legally required to print. Note that, in the short term, excluded forms will not appear in the online…
Protect retirement dreams with ERISA bonds
Traveling the world. Buying a beach house. Retirement dreams like these can turn into nightmares when a dishonest employee is managing a pension or benefit plan. With an ERISA bond from Liberty Mutual Surety, you can help make sure your customers’ funds are protected.
An ERISA bond, also called a fidelity bond, protects insureds from losses incurred as a result of dishonest activity by a covered person. The Employee Retirement Income Security Act (ERISA) of 1974 requires that all fiduciaries or individuals appointed to oversee and manage employee benefit plans obtain an ERISA bond. If the fiduciary steals or embezzles from the benefit plan, the bond will cover incurred losses up to the coverage limit.
Interested in offering ERISA bonds? Visit us online at the Surety Agents’ Portal, or contact us at bonds@libertymutual.com.
Traveling the world. Buying a beach house. Retirement dreams like these can turn into nightmares when a dishonest employee is managing a pension or benefit plan. With an ERISA bond from Liberty Mutual Surety, you can help make sure your customers’ funds are protected. An ERISA bond, also called a fidelity bond, protects insureds…
Changes on how to submit California express business lines new business accounts
Effective immediately, for smaller commercial new business accounts with premiums of $25,000 or less, California agents will be asked to enter them directly into eCLIQ®. We will no longer accept paper submissions via the CAsubmit@LibertyMutual.com inbox.
For new business accounts with premiums greater than $25,000, we will still accept paper submissions via the CAsubmit@LibertyMutual.com inbox.
There are no changes for Farm and Inland Marine.
As a reminder, the new Package/Product Determination Tool (which recently replaced the Pre-Qualify Tool) can help you find the right package product for your clients. The new tool offers an improved quoting experience, with features such as:
- Dynamic business description search field, so you can search by type of business or ISO code
- Indication of whether your client’s business is within appetite before prompting you to answer underwriting and product fit questions. Appetite information is available at a classification level only; decision to provide a quote will depend on individual risk attributes
- Integration into eCLIQ’s main menu, for a more streamlined quoting experience
Effective immediately, for smaller commercial new business accounts with premiums of $25,000 or less, California agents will be asked to enter them directly into eCLIQ®. We will no longer accept paper submissions via the CAsubmit@LibertyMutual.com inbox. For new business accounts with premiums greater than $25,000, we will still accept paper submissions via the CAsubmit@LibertyMutual.com…
Reminder: Farm auto is now available in eCLIQ® Simple™
Affected states: AL, AZ, CO, GA, IA, ID, IL, IN, MD, MI, MO, MS, MT, NE, NM, NV, OH, OK, OR, SC, SD, TN, TX, UT, WI, WV, and WY
You can now quote farm auto in eCLIQ Simple – and enjoy the benefits of enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience.
If you haven’t already, sign up for one of our two remaining instructor-led webinars – taking place today and Nov. 30. Learn more about auto in eCLIQ Simple by visiting the product page on the agent portal.
Updates to BOP in eCLIQ® Simple™
Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:
- Today, in order to add Hired and Non-Owned Auto (HNOA) coverage for a BOP customer in eCLIQ Simple (when the primary risk state is Utah), you need to add a separate auto policy.
- Now you can add a separate HNOA policy in eCLIQ Simple directly from within your BOP quote, providing a seamless experience when customers need to add this coverage!
Learn more about these changes and more.
Take the new auto in eCLIQ® Simple™ out for a spin
Affected states: AL, WV
Give commercial auto clients the right coverage at the right price. Our new commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks in eCLIQ Simple!
You’ll find our pricing most competitive when writing business with the following risk characteristics:
- Retail, general/health/professional services, real estate, food manufacturing and carpentry industries
- Well-established businesses (10+ years)
- Older vehicles (15+ years)*
- Drivers age 40+ without violations
- Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
- Claims-free businesses
- Smaller fleets with 1-4 power units
- Quotes with multiple lines of business (vs. monoline)
*Older vehicles typically have lower repair costs and lower annual mileage than new vehicles.
Learn more about auto in eCLIQ Simple by visiting the Agents’ Portal.
Note that, with the launch of auto in eCLIQ Simple, we’ve discontinued the legacy auto product we’ve offered in the eCLIQ platform. You are currently only able to quote new commercial auto business in eCLIQ Simple. This change only applies to new business and does not affect existing policies.
Affected states: AL, WV Give commercial auto clients the right coverage at the right price. Our new commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks in eCLIQ Simple! You’ll find our pricing most…
Get ready for farm auto in eCLIQ® Simple™
Affected states: AL, AZ, CO, GA, IA, ID, IL, IN, MD, MI, MO, MS, MT, NE, NM, NV, OH, OK, OR, SC, SD, TN, TX, UT, WI, WV, and WY
You can now quote farm auto in eCLIQ Simple – and enjoy the benefits of enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience.
Learn how to quote farm auto in eCLIQ Simple by taking one of our instructor-led webinars Nov. 16, 28 and 30.