Training/Resources

Enhance your product knowledge and skill set with our professional development training programs and helpful resources.

Learn about our Agent Giving Program

For independent agents, protecting your communities comes with the job description. But many of you go above and beyond to help your community thrive, through donating or volunteering with a local nonprofit.

Join one of our Coffee Break webinars – on Jan. 21 or 23 – to learn how Liberty Mutual and Safeco can help you maximize your charitable efforts with a donation to a nonprofit on your behalf. Our two programs, Make More Happen and Change Agents, will provide more than 90 chances to win in 2020. Find out how to get started and learn about the latest opportunities to participate.

For independent agents, protecting your communities comes with the job description. But many of you go above and beyond to help your community thrive, through donating or volunteering with a local nonprofit. Join one of our Coffee Break webinars – on Jan. 21 or 23 – to learn how Liberty Mutual and Safeco can help…

Boost your productivity at the office

Spend a little time with us and we’ll help you make every work day easier and more efficient with our Agents’ Portal and eCLIQ® quoting platform.

The Agents’ Portal has everything you need to do your job quickly and easily, from quoting new business to managing accounts. And eCLIQ, our fast and intuitive policy quoting and administration system, allows you to find the right coverage for every risk and quote all lines of business all in one place.

We offer two convenient training choices, from a basic, systems training webinar to a comprehensive products training option. Register today and join us at an upcoming session.

Spend a little time with us and we’ll help you make every work day easier and more efficient with our Agents’ Portal and eCLIQ® quoting platform. The Agents’ Portal has everything you need to do your job quickly and easily, from quoting new business to managing accounts. And eCLIQ, our fast and intuitive policy quoting…

Exciting updates to our Agent Learning Center

For more than a year, we’ve been hard at work constructing a one-stop shop for all of your business lines training needs. In addition to Producer and CSR Development Program registration improvements we recently shared with you, we’re excited to introduce you to even more enhancements! Mark your calendar for January 1, 2020 and stop by to check out the new Agent Learning Center experience. On your first visit, simply set up your account (use access code: LMagent). Then click on the “Getting Started Agent Learning Center: Video and User Guide” tile and you’ll be ready to begin exploring all the great learning opportunities the site has to offer. Once you’re registered for your first session, you’ll see how quick and easy it is for you to view the courses you’ve already taken, see your progress with “paused” classes, and scan what’s coming up.

And there’s still time to register for the January Business Lines Producer Development Program and the CSR Development Program already featured on the new Agent Learning Center. Don’t delay as we only have a few open seats left. Enroll today in the Producer Development Program or the CSR Development Program. Application deadline is January 8 for the sessions beginning January 27, 2020. We look forward to seeing you!

For more than a year, we’ve been hard at work constructing a one-stop shop for all of your business lines training needs. In addition to Producer and CSR Development Program registration improvements we recently shared with you, we’re excited to introduce you to even more enhancements! Mark your calendar for January 1, 2020 and stop…

Take a coffee break with us

Our live Coffee Break Webinars will resume in January, however, we have a wide-variety of recorded sessions available on-demand. Coffee Break Webinars provide expert advice on growing your business, in only 20 minutes. You can access the recorded sessions at your convenience by visiting our Helping You Succeed site. Take a coffee break to explore our recorded webinars and get great tips to support your customers.

Our live Coffee Break Webinars will resume in January, however, we have a wide-variety of recorded sessions available on-demand. Coffee Break Webinars provide expert advice on growing your business, in only 20 minutes. You can access the recorded sessions at your convenience by visiting our Helping You Succeed site. Take a coffee break to explore…

Producer and CSR Development Programs

Don’t miss out on applying for our January 2020 Producer Development Program and CSR Development Program. The application deadline is January 8, 2020, space is limited.

  • Apply here for the Producer Development Program, a comprehensive 10-week course that combines commercial insurance industry training with sales skills development for newer producers. Learn more at a free informational web meeting.
  • Apply here for the CSR Development Program, a 10-week course that provides knowledge, instills confidence, and teaches relationship skills through a combination of e-learnings and in-agency activities. Learn more at a free informational web meeting.

Don’t miss out on applying for our January 2020 Producer Development Program and CSR Development Program. The application deadline is January 8, 2020, space is limited. Apply here for the Producer Development Program, a comprehensive 10-week course that combines commercial insurance industry training with sales skills development for newer producers. Learn more at a free…

See what’s new with Your Way Pay™!

Register for our upcoming 20-minute Coffee Break webinar to learn about Your Way Pay™, our pay-as-you-go billing option that is now available for small workers compensation policies issued in eCLIQ®. Join us for a quick chat to review all the resources to help your policyholders take control of their cash. Trust us, they’ll thank you. Also, when you join, you’ll have a chance to win a $25 Amazon gift card!​

Find a session that works with your schedule and register today​! You can also watch past sessions​ you may have missed.

Register for our upcoming 20-minute Coffee Break webinar to learn about Your Way Pay™, our pay-as-you-go billing option that is now available for small workers compensation policies issued in eCLIQ®. Join us for a quick chat to review all the resources to help your policyholders take control of their cash. Trust us, they’ll thank you. Also, when you…

Want to save more time at work?

Spend a little time with us and we’ll help you make every work day easier and more efficient using our Agents’ Portal and eCLIQ® quoting platform.

The Agents’ Portal has everything you need to do your job quickly and easily, from quoting new business to managing accounts. And eCLIQ, our fast and intuitive policy quoting and administration system, allows you to find the right coverage for every risk and quote all lines of business all in one place.

We offer three convenient training choices from basic training 101 webinars to a more advanced 201 training option. Register today and join us at an upcoming session.

Spend a little time with us and we’ll help you make every work day easier and more efficient using our Agents’ Portal and eCLIQ® quoting platform. The Agents’ Portal has everything you need to do your job quickly and easily, from quoting new business to managing accounts. And eCLIQ, our fast and intuitive policy quoting…

Increase revenue 15% with successful marketing.

Successful marketing can give you a step-up on the competition and is proven to bump revenue by 15%.¹ In four weeks, our industry leading, virtual, hands-on, instructor-led Marketer Development Program provides dedicated marketers the knowledge and necessary skills to fuel growth and increase retention. Get started today.

¹Based on results obtained between 2012 and 2018 from Liberty Mutual and Safeco Bricks & Clicks and Customers for Life.

Successful marketing can give you a step-up on the competition and is proven to bump revenue by 15%.¹ In four weeks, our industry leading, virtual, hands-on, instructor-led Marketer Development Program provides dedicated marketers the knowledge and necessary skills to fuel growth and increase retention. Get started today. ¹Based on results obtained between 2012 and 2018…

Boost your business in 20 minutes!

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee. Attending our Coffee Break webinars are a great opportunity to review a specific topic, all in 20-minutes!

Register ​for our upcoming Coffee Break about writing a BOP in eCLIQ® Simple™ for contractors and service businesses.² With 90% fewer questions and 70% fewer screens, you can get your client a quote and issue their policy in a flash.

You can also listen to any Coffee Break presentations you may have missed.

²BOP for contractors and service businesses only available in AL, AR, AZ, CO, CT, DC, DE, GA, IA, ID, IL, IN, KS, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, OR, PA, SC, SD, TN, TX, UT, VA, WA, WI, WY. View state by state eligibility.

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee. Attending our Coffee Break webinars are a great opportunity to review a specific topic, all in 20-minutes! Register ​for…

Training for new producers and CSRs.

Our Commercial Basics On Demand online course lays the groundwork for producers and CSRs new to commercial lines, covering:

  • Major commercial lines of business
  • ISO coverages, exclusions, and definitions
  • Liberty Mutual package offerings

The course also includes knowledge checks, case studies, and a mentoring guide to facilitate post-study discussions with your manager. Learn more and register now!

Our Commercial Basics On Demand online course lays the groundwork for producers and CSRs new to commercial lines, covering: Major commercial lines of business ISO coverages, exclusions, and definitions Liberty Mutual package offerings The course also includes knowledge checks, case studies, and a mentoring guide to facilitate post-study discussions with your manager. Learn more and…

Boost your business in 20 minutes!

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee. Attending our Coffee Break webinars are a great opportunity to review a specific topic, all in 20-minutes!

Register ​for our upcoming Coffee Break on writing apartments and residential condos with Liberty Mutual. You can also listen to any Coffee Break presentations you may have missed.

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee. Attending our Coffee Break webinars are a great opportunity to review a specific topic, all in 20-minutes! Register ​for…

Thirsty for agency growth and improved retention?

Get expert advice about the many ways to market your business, from workshops and online classes to new client welcome kits and newsletters, plus chances to win a $25 Amazon® gift card – all in the time it takes to enjoy a cup of coffee. Our Coffee Break webinars offer a brief 20-minute review on a specific topic.

  • Register for the July Coffee Break covering how Liberty Mutual can help you become a better marketer and grow your business.
  • If you missed our recent Coffee Break about getting your submissions to the top of the underwriter’s stack, you can watch it here now.

 

Get expert advice about the many ways to market your business, from workshops and online classes to new client welcome kits and newsletters, plus chances to win a $25 Amazon® gift card – all in the time it takes to enjoy a cup of coffee. Our Coffee Break webinars offer a brief 20-minute review on…