Training/Resources

Enhance your product knowledge and skill set with our professional development training programs and helpful resources.

New Producer and CSR Development Programs – January 2019

Don’t miss out on applying for our January 2019 New Producer Development Program and CSR Development Program. The application deadline is December 28.

  • The New Producer Development Program is a comprehensive 30-week course that combines commercial insurance industry training with sales skills development for new producers. Learn more at a free informational web meeting. Hear what graduates are saying!
  • The CSR Development Program is a 12-week course that provides knowledge, instills confidence, and teaches relationship skills through a combination of e-learning and in-agency activities. Learn more at a free informational web meeting.

Don’t miss out on applying for our January 2019 New Producer Development Program and CSR Development Program. The application deadline is December 28. The New Producer Development Program is a comprehensive 30-week course that combines commercial insurance industry training with sales skills development for new producers. Learn more at a free informational web meeting. Hear…

CE Credit Opportunities (Jan – Mar)

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like waiver of subrogation and property coverage gaps. Most of these 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. Check out the local training calendar for upcoming on-location classes in your area.

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like waiver of subrogation and property coverage gaps. Most of these 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. Check out the local training calendar for upcoming on-location classes in your area.

New Producer and CSR Development Programs – January 2019

We are accepting applications for our January 2019 New Producer Development Program and CSR Development Program. The application deadline is December 28.

  • The New Producer Development Program is a comprehensive 30-week course that combines commercial insurance industry training with sales skills development for new producers. Learn more at a free informational web meeting.
  • The CSR Development Program is a 12-week course that provides knowledge, instills confidence, and teaches relationship skills through a combination of e-learning and in-agency activities. Learn more at a free informational web meeting.

We are accepting applications for our January 2019 New Producer Development Program and CSR Development Program. The application deadline is December 28. The New Producer Development Program is a comprehensive 30-week course that combines commercial insurance industry training with sales skills development for new producers. Learn more at a free informational web meeting. The CSR…

New! Recorded Coffee Break Webinars

You may have heard about our Coffee Break webinar series, which offers training on the insurance topics you care about most, presented by your local Liberty Mutual team. Well we understand that sometimes those sessions just don’t fit into your schedule. So now you can get recorded versions of all our webinars and get the same great tips and advice to grow your business and support your clients – all in the time it takes to enjoy a cup of coffee. Select your state then expand the “watch previously recorded coffee breaks” drawer.

You may have heard about our Coffee Break webinar series, which offers training on the insurance topics you care about most, presented by your local Liberty Mutual team. Well we understand that sometimes those sessions just don’t fit into your schedule. So now you can get recorded versions of all our webinars and get the…

CE Credit Opportunities (Oct – Dec)

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like business income and commercial liability gaps and endorsements. Most of our 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. See your local training calendar for upcoming on-location classes in your area.

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like business income and commercial liability gaps and endorsements. Most of our 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. See your local training calendar for upcoming on-location classes in your area.

Offer More Liability Coverage

Your clients face ever-expanding risks. Make sure they have the right protection by adding our optional liability coverages – cyber liability, miscellaneous professional liability, and errors and omissions for contractors and manufacturers. Learn more about these coverages by attending a webinar (select your state to find a session or get the recording) and get a refresher on quoting these coverages in eCLIQ.

Your clients face ever-expanding risks. Make sure they have the right protection by adding our optional liability coverages – cyber liability, miscellaneous professional liability, and errors and omissions for contractors and manufacturers. Learn more about these coverages by attending a webinar (select your state to find a session or get the recording) and get a…

Commercial Basics On Demand

Our new online course lays the groundwork for producers and CSRs new to commercial lines, covering:

  • Major commercial lines of business
  • ISO coverages, exclusions, and definitions
  • Liberty Mutual package offerings

The course also includes knowledge checks, case studies and a mentor guide to facilitate post-study discussion with your manager. Learn more and register now!

Our new online course lays the groundwork for producers and CSRs new to commercial lines, covering: Major commercial lines of business ISO coverages, exclusions, and definitions Liberty Mutual package offerings The course also includes knowledge checks, case studies and a mentor guide to facilitate post-study discussion with your manager. Learn more and register now!

CE Credit Opportunities (Oct – Dec)

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like business income and commercial liability gaps and endorsements. Most of our 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. See your local training calendar for upcoming on-location classes in your area.

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like business income and commercial liability gaps and endorsements. Most of our 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. See your local training calendar for upcoming on-location classes in your area.

Learn New Ways to Automate Your Agency

We recently added several new topics to our self-paced training page. Find out how you can make your agency operations more efficient by using ACORD® eDocs and messages, taking your agency and your clients paperless, easily managing producer appointment validation, and quickly re-submitting prior quotes in eCLIQ®. Pick a topic and learn in 15 minutes or less!

We recently added several new topics to our self-paced training page. Find out how you can make your agency operations more efficient by using ACORD® eDocs and messages, taking your agency and your clients paperless, easily managing producer appointment validation, and quickly re-submitting prior quotes in eCLIQ®. Pick a topic and learn in 15 minutes…

Join Us for a Coffee Break

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card – all in the time it takes to enjoy a cup of coffee. Join us for a 20-minute webinar hosted by your local Liberty Mutual team. Select your state, then register for the topics that interest you most.

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card – all in the time it takes to enjoy a cup of coffee. Join us for a 20-minute webinar hosted by your local Liberty Mutual team. Select your state, then register…

Ramp Up Your CSRs Fast

Demand is high, so we’ve added another session of our popular 12-week CSR Development Program starting September 19. Newcomers or not, your CSRs will be ready to succeed in this fast-paced role with comprehensive commercial insurance training that includes customer service and sales skill development.

  • Apply Now! The application deadline is August 24.
  • Need more information? Sign up today for a free informational webinar on June 21, July 16, July 26 or August 9.

Demand is high, so we’ve added another session of our popular 12-week CSR Development Program starting September 19. Newcomers or not, your CSRs will be ready to succeed in this fast-paced role with comprehensive commercial insurance training that includes customer service and sales skill development. Apply Now! The application deadline is August 24. Need more information?…

One Stop for Training

We have the training you need to stay up-to-date on the latest insurance trends, products and coverage, and ways to optimize your agency operations – all in one place. Find local webinars hosted in your division, self-paced modules, producer and CSR insurance schools, product training, and CE opportunities, and risk control training for your clients. Explore and bookmark the site.

We have the training you need to stay up-to-date on the latest insurance trends, products and coverage, and ways to optimize your agency operations – all in one place. Find local webinars hosted in your division, self-paced modules, producer and CSR insurance schools, product training, and CE opportunities, and risk control training for your clients.…