Training/Resources

Enhance your product knowledge and skill set with our professional development training programs and helpful resources.

Training for new producers and CSRs.

Our Commercial Basics On Demand online course lays the groundwork for producers and CSRs new to commercial lines, covering:

  • Major commercial lines of business
  • ISO coverages, exclusions, and definitions
  • Liberty Mutual package offerings

The course also includes knowledge checks, case studies, and a mentoring guide to facilitate post-study discussions with your manager. Learn more and register now!

Our Commercial Basics On Demand online course lays the groundwork for producers and CSRs new to commercial lines, covering: Major commercial lines of business ISO coverages, exclusions, and definitions Liberty Mutual package offerings The course also includes knowledge checks, case studies, and a mentoring guide to facilitate post-study discussions with your manager. Learn more and…

Boost your business in 20 minutes!

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee. Attending our Coffee Break webinars are a great opportunity to review a specific topic, all in 20-minutes!

Register ​for our upcoming Coffee Break on writing apartments and residential condos with Liberty Mutual. You can also listen to any Coffee Break presentations you may have missed.

Get expert advice on growing your business, great tips to help you support your clients, plus chances to win a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee. Attending our Coffee Break webinars are a great opportunity to review a specific topic, all in 20-minutes! Register ​for…

Thirsty for agency growth and improved retention?

Get expert advice about the many ways to market your business, from workshops and online classes to new client welcome kits and newsletters, plus chances to win a $25 Amazon® gift card – all in the time it takes to enjoy a cup of coffee. Our Coffee Break webinars offer a brief 20-minute review on a specific topic.

  • Register for the July Coffee Break covering how Liberty Mutual can help you become a better marketer and grow your business.
  • If you missed our recent Coffee Break about getting your submissions to the top of the underwriter’s stack, you can watch it here now.

 

Get expert advice about the many ways to market your business, from workshops and online classes to new client welcome kits and newsletters, plus chances to win a $25 Amazon® gift card – all in the time it takes to enjoy a cup of coffee. Our Coffee Break webinars offer a brief 20-minute review on…

Continuing education opportunities (Oct – Dec).

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like waiver of subrogation and property coverage gaps. Learn while earning continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. Would you prefer onsite training? Check out our lineup of on-location training opportunities as well.

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like waiver of subrogation and property coverage gaps. Learn while earning continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. Would you prefer onsite training? Check out our lineup of on-location training opportunities as well.

Quickly ramp up your CSRs.

Demand is high, so we’ve added another session of our popular 12-week CSR Development Program starting September 18. Newcomers or not, your CSRs will be ready to succeed in this fast-paced role with comprehensive commercial insurance training that includes customer service and sales skill development.

Sign up for a free informational sessions on June 27, July 11, July 25 or August 8 to learn more.

Demand is high, so we’ve added another session of our popular 12-week CSR Development Program starting September 18. Newcomers or not, your CSRs will be ready to succeed in this fast-paced role with comprehensive commercial insurance training that includes customer service and sales skill development. Sign up for a free informational sessions on June 27, July…

Get expert tips in 20 minutes

Register for our upcoming Coffee Break webinar to learn the importance of a complete submission and what it takes to get that submission to the top of the underwriter’s stack. Our Coffee Break webinars are designed to be a quick 20-minute overview on a selected topic, where you’ll get expert advice on growing your business, effective tips to help you support your clients, and potentially walk away with a $25 Amazon gift card, all in the time it takes to enjoy a cup of coffee.

Did you miss our recent coffee break on Religious Organizations?  Watch it now. 

Register for our upcoming Coffee Break webinar to learn the importance of a complete submission and what it takes to get that submission to the top of the underwriter’s stack. Our Coffee Break webinars are designed to be a quick 20-minute overview on a selected topic, where you’ll get expert advice on growing your business, effective tips…

Want to save time at work?

Spend a little time with us and we’ll help you make every work day easier and more efficient using our Agents’ Portal and eCLIQ®quoting platform. The Agents’ Portal has everything you need to do your job quickly and easily, from quoting new business to managing accounts. And eCLIQ, our fast and intuitive policy quoting and administration system, allows you to find the right coverage for every risk and quote all lines of business all in one place. Register to join us at an upcoming 60-minute webinar where you’ll learn about both of these time-saving resources.

Spend a little time with us and we’ll help you make every work day easier and more efficient using our Agents’ Portal and eCLIQ®quoting platform. The Agents’ Portal has everything you need to do your job quickly and easily, from quoting new business to managing accounts. And eCLIQ, our fast and intuitive policy quoting and…

Grow your business with builder’s risk.

Did you catch our recent “Builder’s Risk: What’s New for Flexibility and Peace of Mind” Coffee Break webinar? If not, don’t worry. We recorded the webinar and are happy to share it. Grab a cup of coffee, sit back, and boost your inland marine knowledge. Craving more? Check out upcoming Coffee Break, Agents’ Portal and eCLIQ® training opportunities.

Did you catch our recent “Builder’s Risk: What’s New for Flexibility and Peace of Mind” Coffee Break webinar? If not, don’t worry. We recorded the webinar and are happy to share it. Grab a cup of coffee, sit back, and boost your inland marine knowledge. Craving more? Check out upcoming Coffee Break, Agents’ Portal and eCLIQ® training…

Get to know eCLIQ® and our Agents’ Portal

Whether you’re new to eCLIQ and the Agents’ Portal or just need a refresher, we’ve got you covered. Join us for a live webinar to discover the fastest way to quote using eCLIQ, our policy quoting and administration system. Then find out how to make every work day easier using the Agents’ Portal, which has everything you need to do your job quickly and easily.

Whether you’re new to eCLIQ and the Agents’ Portal or just need a refresher, we’ve got you covered. Join us for a live webinar to discover the fastest way to quote using eCLIQ, our policy quoting and administration system. Then find out how to make every work day easier using the Agents’ Portal, which has…

CE credit opportunities (July – Sept)

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like waiver of subrogation and property coverage gaps. Most of these 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. Check out the local training calendar for upcoming on-location classes in your area.

Enhance your coverage knowledge with our convenient instructor-led webinars, including topics like waiver of subrogation and property coverage gaps. Most of these 2-hour webinars offer continuing education (CE) credits. Share the calendar and register today as many class sizes are limited. Check out the local training calendar for upcoming on-location classes in your area.

Boost your inland marine smarts over coffee.

Register for one of our upcoming Coffee Break live webinar sessions covering enhancements to our builder’s risk product. This 20-minute overview of a popular inland marine coverage is the perfect complement to your coffee, tea, or snack break. Plus, you have the chance to win a $25 Amazon gift card.

Did you catch our Appetite Tools coffee break last month? Watch it again or for the first time.

 

Register for one of our upcoming Coffee Break live webinar sessions covering enhancements to our builder’s risk product. This 20-minute overview of a popular inland marine coverage is the perfect complement to your coffee, tea, or snack break. Plus, you have the chance to win a $25 Amazon gift card. Did you catch our Appetite Tools…

New Producer and CSR Development Programs – May 2019

Don’t miss out on applying for our May 2019 New Producer Development Program and CSR Development Program. The application deadline is April 26, 2019.

  • Apply here for the New Producer Development Program, a comprehensive 30-week course that combines commercial insurance industry training with sales skills development for new producers. Learn more at a free informational web meeting.
  • Apply here for the CSR Development Program, a 12-week course that provides knowledge, instills confidence, and teaches relationship skills through a combination of e-learnings and in-agency activities. Learn more at a free informational web meeting.

Don’t miss out on applying for our May 2019 New Producer Development Program and CSR Development Program. The application deadline is April 26, 2019. Apply here for the New Producer Development Program, a comprehensive 30-week course that combines commercial insurance industry training with sales skills development for new producers. Learn more at a free informational web…