Online Resources

Exclusive tools and services for Liberty Mutual agents and brokers.
It’s your choice. We offer you online tools, services, and expertise to save time, answer client and prospect questions, and manage your agency operations efficiently. Choose from a variety of options and customize your online experience with Liberty Mutual. Work your way.
  • Think of it as command central: Your secure path to find what you need, when you need it.

    From our Agents’ Portal, you can access:

    • Online quoting with eCLIQ® and risk prequalification with SmartNav™
    • Recent activity and enroll to receive email notifications
    • Policy delivery preferences (paper or digital) for you and your policyholders
    • Billing
    • Claims
    • Agency production reports and commission statements
    • Resources to write business including forms, manuals, and more
    • Marketing resources, including co-branded brochures, ads, and logo usage
  • Our goal is to make working with Liberty Mutual as seamless as possible. That’s why we offer download that’s compatible with more than 35 agency management systems.
    • Download billing, policy, claims, and commission information to your agency management system from eCLIQ
    • Save time and increase accuracy — no re-keying information
    • Available for all lines of business in eCLIQ
  • Supporting your success means helping you promote your business. With our Marketing Resource Center, you can access a broad suite of informational and marketing materials at little to no cost.

    You’ll find:

    • Brochures and sell sheets
    • Print and digital advertising
    • Social media and more

    And because the visibility and integrity of your brand are so critical to your success, you can upload your logo and co-brand select brochures.

  • ePOLICY DELIVERY
    Who needs paper? With ePolicy Delivery your customers can get their policy documents faster and more conveniently than ever. And you save on administrative time and costs.
    • Enroll your policyholders via eCLIQ or through the Agents’ Portal with Policy Delivery Preference Management
    • Policyholders will receive an email to register
    • They can opt out at any time
    ACORD® eDOCS AND MESSAGES
    ACORD eDocs and messages allow your agency management system to receive PDF copies of policies, certain billing notices, and claims updates. It’s simple and convenient — a real time-saver.
    • Sends you PDF attachments identical to printed copies
    • Supports paperless office initiatives — no need to scan and index paper
    • Seamlessly integrates with your agency management system
  • It’s a digital world, and small business customers expect to be able to do business online. With Liberty Mutual’s account self-service, you can deliver.

    At mybusinessonline.libertymutual.com policyholders can:

    • Pay bills online quickly and easily
    • Access and print their policy documents and review activity
    • View claim details for all lines of business
    • Go paperless
    • Access valuable safety and risk prevention information at Liberty Mutual SafetyNet™
  • Keep your customers and prospects up to date on the risk management, safety, and business issues that matter most to them. Explore our content hub to share helpful tips and resources on a variety of industries and topics.
    • Share industry-specific content related to retail, restaurants, construction, and more
    • Select from several content formats, including articles, infographics, and videos
    • Quickly and easily share information directly from the website via email and social media