Newsbrief Archive

Step right up to the all-new Instant Incentives™

Goodbye, spin; hello, play and win! The new Instant Incentives offers more of what you love in a brand-new experience. You’ll earn bigger rewards for writing a wider variety of policies — and play fun games to win cash. Plus, it’s easier, with no more cash codes!

 

Even better, for a limited time when you enroll, you’ll be entered in a sweepstakes to win $200 cash prizes. The sooner you enroll, the more chances you’ll have to win! If you currently participate in the old Instant Incentives, you must re-enroll in the new program to continue earning cash rewards. Get all the details and enroll now.

 

Effective Dec. 1, you will no longer earn spins in the old program, but you’ll be able to take advantage of your unused spins through Jan. 31, 2023. If you issue business with multiple Liberty Mutual IDs, you’ll only need to re-enroll with one of them; the rest will automatically be re-enrolled.

Goodbye, spin; hello, play and win! The new Instant Incentives offers more of what you love in a brand-new experience. You’ll earn bigger rewards for writing a wider variety of policies — and play fun games to win cash. Plus, it’s easier, with no more cash codes!   Even better, for a limited time when you enroll, you’ll…

Multiple states: Cyber suite is now available for monoline GL and business package policies

Audience: AZ, DE, IA, IN, KY, MA, NE, NJ, NV, SC, TN, WV

 

Our comprehensive cyber suite endorsement is now available for monoline general liability (GL) and business package policies in select states!

 

Offered through the Hartford Steam Boiler Inspection and Insurance Company and replacing the data security endorsement for business package policies, cyber suite for monoline GL and business package policies offers expanded limits of up to $5 million to provide protection for more complex business exposures.

 

How to add cyber suite

Coverage can be selected at new business or midterm by endorsement. Business package policies that currently include the data security endorsement will receive policyholder notices at renewal advising of the new endorsement being added to the renewal policy and a summary of the changes. Cyber suite will automatically attach on new business quotes for comprehensive business packages and will display within the Optional Coverages under the Summary of Policy Coverages. To add cyber suite to monoline GL or custom protector policies, select Cyber Suite from the Optional Coverages Type dropdown in eCLIQ®.

 

When quoting limits over $1 million, you will be prompted to fill out a supplemental form so our dedicated underwriters can assist you with a personalized quote.

 

Add optional cyber fraud coverage

For the highest level of protection for your clients, be sure to add the optional set of cyber fraud coverages, too. From the Summary of Policy Coverages section, find Cyber Suite under Optional Coverages and click Edit. Select an insurance limit from the Limit of Insurance dropdown, check the box for Include Cyber Fraud Coverage and the cyber fraud limit will populate accordingly. Click Update to save your changes.

 

To learn more about cyber suite for monoline GL and business package policies, visit the product page, or register for tomorrow’s live webinar!

Audience: AZ, DE, IA, IN, KY, MA, NE, NJ, NV, SC, TN, WV   Our comprehensive cyber suite endorsement is now available for monoline general liability (GL) and business package policies in select states!   Offered through the Hartford Steam Boiler Inspection and Insurance Company and replacing the data security endorsement for business package policies,…

Take the new auto in eCLIQ® Simple™ out for a spin

Audience: IN, NV, OH, WY

 

We’ve made some major upgrades to auto in eCLIQ<sup>®</sup> Simple™. Our refreshed commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote nearly 80% of commercial auto risks in eCLIQ Simple!

 

You’ll find our pricing most competitive when writing business with the following risk characteristics:

  • Retail, professional services, real estate and manufacturing industries
  • Well-established businesses (15+ years)
  • Older vehicles (10+ years)
  • Drivers age 35 to 55 without violations
  • Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
  • Claims-free businesses with favorable insurance scores
  • Smaller fleets with 1-4 power units

To provide the most accurate rate when quoting new business, we’re now asking for a few additional pieces of information: the owner’s name, date of birth and address and an authorization to run a soft credit inquiry.

 

Learn more about the latest version of auto in eCLIQ Simple by visiting the Agents’ Portal.

Audience: IN, NV, OH, WY   We’ve made some major upgrades to auto in eCLIQ<sup>®</sup> Simple™. Our refreshed commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote nearly 80% of commercial auto risks in eCLIQ Simple!   You’ll find our…

Multiple states: Get to know your expanded BOP in eCLIQ® Simple™!

Audience: ID, NM, SD

 

With new retail classes and additional coverages, it’s easier than ever to grow your BOP book!

 

Check out the BOP in eCLIQ Simple eligibility tool to see specific classes available in your state, and visit the product page to learn more about your expanded BOP in eCLIQ Simple!

Audience: ID, NM, SD   With new retail classes and additional coverages, it’s easier than ever to grow your BOP book!   Check out the BOP in eCLIQ Simple eligibility tool to see specific classes available in your state, and visit the product page to learn more about your expanded BOP in eCLIQ Simple!

Welcome to your fresh start

We hope you’ve had a chance to explore the new Liberty Mutual® Start page on the Agents’ Portal! With a clean look and feel, simple navigation, personalized content and a transformed search experience, doing business is easier than ever.

 

Beginning Dec. 7, when you visit the Agents’ Portal, you’ll land on the new Start page. If you still need some help finding your way around, a helpful video will be there to show you the highlights.

 

For a limited time, you’ll have the ability to return to the classic Start page. However, we encourage you to stick around and enjoy the new experience. We think you’ll love it as much as we do!

We hope you’ve had a chance to explore the new Liberty Mutual® Start page on the Agents’ Portal! With a clean look and feel, simple navigation, personalized content and a transformed search experience, doing business is easier than ever.   Beginning Dec. 7, when you visit the Agents’ Portal, you’ll land on the new Start…

Get inspired by stories and advice from independent agents

If you’re looking for inspiration this season — and aren’t we all? — your fellow independent agents have you covered. To close 2022 on a grateful note, we’ve gathered stories and advice from agents across the country to create a celebration called “12 Days of Agent Stories.”

 

These stories are based on a survey we conducted in which agents were asked to share business tips, personal advice and other pearls of wisdom. And we’re sharing some of their responses in 12 installments that will run December 5-20. To read them, visit the Liberty Mutual LinkedIn or Facebook pages.

 

After you read each story, we want to hear from you, too! So visit the pages daily and share your thoughts and experiences to keep the inspiration going.

If you’re looking for inspiration this season — and aren’t we all? — your fellow independent agents have you covered. To close 2022 on a grateful note, we’ve gathered stories and advice from agents across the country to create a celebration called “12 Days of Agent Stories.”   These stories are based on a survey…

CA: Introducing electronic reporting for commercial auto policies

To improve data accuracy and modernize our reporting process for commercial auto policies in California, we’re partnering with LexisNexis to electronically report commercial and fleet policy and coverage details to the Department of Motor Vehicles beginning Nov. 2022. There will be no changes to your quoting experience as a result of this change.

 

While we expect this process to improve data accuracy, if you ever need to update any of the reported policy information, please email businesslinesrequests@libertymutual.com for assistance.

To improve data accuracy and modernize our reporting process for commercial auto policies in California, we’re partnering with LexisNexis to electronically report commercial and fleet policy and coverage details to the Department of Motor Vehicles beginning Nov. 2022. There will be no changes to your quoting experience as a result of this change.   While…

New tool shows if a risk is in a wildfire zone

Address Analyst  is a new tool you can use prior to quoting that lets you see if a specific risk is in a wildfire zone.

 

To use the tool, simply enter the effective date and address and you’ll get immediate results including underwriting hazards and requirements to quote. Currently, the tool is only available for properties in California.

 

You can find Address Analyst on the My customers tab  of the Agents’ Portal.

Address Analyst  is a new tool you can use prior to quoting that lets you see if a specific risk is in a wildfire zone.   To use the tool, simply enter the effective date and address and you’ll get immediate results including underwriting hazards and requirements to quote. Currently, the tool is only available…

Multiple states: New renewal verification process

When inaccurate data is used to rate policies and make underwriting decisions, premiums become misaligned with risk profiles, which stifles growth and drives premium increases at renewal. That’s why it’s important to collect accurate data at quote time. Starting Dec. 12, we’ll be conducting policy renewal reviews of Liberty Mutual small commercial policies to ensure the accuracy of passthrough classifications. In the next few weeks, you’ll hear more information regarding verification of discount eligibility or pre-fill overrides.

 

First, we’ll email you if something is changing on the policy. Then, we’ll process a conditional renewal reflecting changes to the renewal policy. Lastly, we will send a conditional renewal notice to notify the customer of the expected changes. Review the Agent’s Playbook to get familiar with eligibility guidelines and how to avoid common errors in assigning class codes or take our new on-demand risk classification training. Remember to use SmartNav to pre-qualify all new business, and further ensure accuracy by providing a detailed Description of Operations in your quote. With your help, we can stabilize rates to provide a better experience for your clients and grow your agency’s book. If you have questions, contact your underwriter or territory manager.

 

Impacted States:  AK, AL, AR, AZ, CO, CT, DC, DE, FL,GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, NE, NH, NM, NV, OH, OK, OR, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, WY, ND

When inaccurate data is used to rate policies and make underwriting decisions, premiums become misaligned with risk profiles, which stifles growth and drives premium increases at renewal. That’s why it’s important to collect accurate data at quote time. Starting Dec. 12, we’ll be conducting policy renewal reviews of Liberty Mutual small commercial policies to ensure…

Zip zip! Quoting workers compensation is faster than ever

Quoting workers compensation policies with us is now easier and faster than ever. For many service and light retail classes – such as barbershops, accountants, attorneys and more – you’ll notice a streamlined quoting experience with fewer questions and fewer underwriter referrals, so you can instantly bind certain policies and get back to business.

 

This is just one more way we’re working to improve your workers compensation product and ease of doing business. Visit the workers compensation product page to learn more.

Quoting workers compensation policies with us is now easier and faster than ever. For many service and light retail classes – such as barbershops, accountants, attorneys and more – you’ll notice a streamlined quoting experience with fewer questions and fewer underwriter referrals, so you can instantly bind certain policies and get back to business.  …

Multiple states: BOP in eCLIQ® Simple™ has expanded!

States affected: ID, NM, SD

 

For agents in Idaho, New Mexico and South Dakota, BOP in eCLIQ Simple — the faster, easier way to quote a business owner’s policy (BOP) — just got even better.

What’s new

  • New retail classes: You can now write BOP in eCLIQ Simple for new retail classes including clothing, food, auto parts stores, art galleries and various online retail shops.
  • Increased limits: Agents in South Dakota now have higher limits for business personal property — up to $3.5 million for year built 1970 or newer.
  • Two new general liability coverages: Worldwide coverage expands territory worldwide when needed by third party sellers and additional insured vendor coverage extends protection to the vendor under their seller’s policy.

Check out the BOP in eCLIQ Simple eligibility tool to see specific classes available in your state, and visit the product page to learn more about BOP in eCLIQ Simple.

States affected: ID, NM, SD   For agents in Idaho, New Mexico and South Dakota, BOP in eCLIQ Simple — the faster, easier way to quote a business owner’s policy (BOP) — just got even better. What’s new New retail classes: You can now write BOP in eCLIQ Simple for new retail classes including clothing,…

Take the new auto in eCLIQ® Simple™ out for a spin

States affected: AZ, CO, IL, LA, MO, MS, MT, NM, OR, SC, TX, UT, WI

 

We’ve made some major upgrades to auto in eCLIQ® Simple™. Our refreshed commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote nearly 80% of commercial auto risks in eCLIQ Simple!

 

You’ll find our pricing most competitive when writing business with the following risk characteristics:

  • Retail, professional services, real estate and manufacturing industries
  • Well-established businesses (15+ years)
  • Older vehicles (10+ years)
  • Drivers age 35 to 55 without violations
  • Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
  • Claims-free businesses with favorable insurance scores
  • Smaller fleets with 1-4 power units

To provide the most accurate rate when quoting new business, we’re now asking for a few additional pieces of information: the owner’s name, date of birth and address and an authorization to run a soft credit inquiry.

 

Learn more about the latest version of auto in eCLIQ Simple by visiting the Agents’ Portal.

States affected: AZ, CO, IL, LA, MO, MS, MT, NM, OR, SC, TX, UT, WI   We’ve made some major upgrades to auto in eCLIQ® Simple™. Our refreshed commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote nearly 80% of…