Newsbrief Archive

It’s time for a fresh start

Out with the old, in with the new! We just launched a brand-new Start page on the Liberty Mutual<sup>®</sup> Agents’ Portal that makes it even easier to do business with us.

 

The new Start page builds on the success of the new product, industry, rewards and sell & grow pages. It offers a clean look and feel, simple navigation and personalized promotions and product information just for you. A menu on the left side of the screen shows the most popular agent destinations and a transformed search experience displays results you can filter, so you get where you need to go even faster.

 

In the weeks ahead, expect to see continued improvements to the new page while it’s still in beta. You’ll be able to move back and forth between the classic Start page and the new Start page, and you’ll notice a helpful video on the new page to show you around.

 

So what are you waiting for? Go check it out!

Out with the old, in with the new! We just launched a brand-new Start page on the Liberty Mutual<sup>®</sup> Agents’ Portal that makes it even easier to do business with us.   The new Start page builds on the success of the new product, industry, rewards and sell & grow pages. It offers a clean look…

CO: New workers compensation workplace posting notice

This month we’re mailing new posting notices to workers compensation policyholders who have locations in Colorado. The workplace posting notice has been revised to meet a new state regulatory requirement effective Aug. 10.

 

A posting notice must be posted in a common area to help employees understand how to report a workplace injury.

 

We’re including a cover letter with each new posting notice so your policyholders understand this requirement and why they’re receiving a replacement.

This month we’re mailing new posting notices to workers compensation policyholders who have locations in Colorado. The workplace posting notice has been revised to meet a new state regulatory requirement effective Aug. 10.   A posting notice must be posted in a common area to help employees understand how to report a workplace injury.  …

State Auto acquisition: What’s next for the Liberty Mutual and State Auto products

We’ve always believed that independent agents will win, and we will do more for you than any other carrier. When Liberty Mutual acquired State Auto Insurance, that commitment and aspiration to be your carrier of choice only deepened. We’ve therefore collaborated across brands over the past few months to learn more from each other with the goal of building something better for our agency partners.

 

As a result of that collaboration, we’ve decided to keep State Auto commercial products (small commercial, middle market and farm & ranch) and Liberty Mutual business lines as separate brands and products for at least the next two to three years, subject to confirmation of state insurance regulatory considerations. Both product sets provide unique value to agents and customers, so in our quest to be the best at commercial lines in the Independent Agency system, we’ll spend that time building the next generation of commercial products that builds upon the best of both brands.

 

We’re thrilled to develop the future state of commercial products together, and in the meantime, you still have access to the products, people and systems you do today.

 

This means no changes for you today. Please contact your territory manager if you have any questions.

We’ve always believed that independent agents will win, and we will do more for you than any other carrier. When Liberty Mutual acquired State Auto Insurance, that commitment and aspiration to be your carrier of choice only deepened. We’ve therefore collaborated across brands over the past few months to learn more from each other with…

Multiple states: Introducing the refreshed Liberty Mutual® Small Commercial Umbrella

On Aug. 1, Liberty Mutual introduced a refreshed umbrella product in Idaho, Nevada and New Mexico that will improve your experience, and your clients’ experience, too! Changes include:

  • Updates to the base contract and optional endorsements
  • New, easier to read policy forms
  • Consolidation of the policy packet to reduce page count and improve policy construction

There will be no changes to the eCLIQ<sup>®</sup> quoting process and no rating impacts as a result of this refreshed product.

 

The refreshed Liberty Mutual Umbrella is now available in AL, AK, AR, AZ, CA, CO, CT, DE, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV and WY.

 

Learn more about coverages and options on your updated umbrella product page.

On Aug. 1, Liberty Mutual introduced a refreshed umbrella product in Idaho, Nevada and New Mexico that will improve your experience, and your clients’ experience, too! Changes include: Updates to the base contract and optional endorsements New, easier to read policy forms Consolidation of the policy packet to reduce page count and improve policy construction…

Take action to help protect your clients from cyber fraud

Imagine an employee is sending a sensitive email over a public network or taking a business call in earshot of someone with malicious intent. In today’s business environment, these occurrences are more of a norm than a what-if, and your clients face new risks that could take their whole business down.

 

Add cyber fraud to every cyber suite endorsement

Our new cyber suite endorsement includes crucial computer attack and liability coverages and attaches automatically to business owner’s policies in most states*. For the highest level of protection for your clients, be sure to add the optional set of cyber fraud coverages, too. This is particularly important for your clients whose businesses deal with the transfer of money. When you add cyber fraud to your client’s policies, they’re protected from common social engineering techniques like misdirected payment fraud, computer fraud and telecommunications fraud.

 

How to add cyber fraud coverage

Adding cyber fraud is easy – from the Summary of Policy Coverages section, find Cyber Suite under Optional Coverages and click Edit. Select an insurance limit from the Limit of Insurance dropdown, check the box for Include Cyber Fraud Coverage and the cyber fraud limit will populate accordingly. Click Update to save your changes.

 

An additional layer of security

Your clients who are cyber suite policyholders also have access to Cyber Safety®, a collection of risk management tools that help prevent cyberattacks. For more information on what Cyber Safety includes, and an email template you can use to remind clients to sign up, visit the Liberty Mutual Cyber Safety agent page.

 

Resources for you to help clients stay protected

Your clients rely on you to keep them apprised of emerging business risks. Help them stay protected from cybercrime with cyber fraud coverage.

 

Plus, check out our new informational PDF to help you better understand our cyber suite endorsement and optional cyber fraud coverages, and what makes them both must-haves for your clients.

 

*Cyber suite for BOP does not automatically attach in New Hampshire or North Dakota and will need to be added manually.

 

Cyber suite for BOP is currently available in all states except Alaska, California and New York. It will be available in Alaska for policies with effective dates on or after Sept. 1.

Imagine an employee is sending a sensitive email over a public network or taking a business call in earshot of someone with malicious intent. In today’s business environment, these occurrences are more of a norm than a what-if, and your clients face new risks that could take their whole business down.   Add cyber fraud…

Service your own BOP endorsements? Yes, you can!

In case you missed the news, you can now service your own business owner’s policy (BOP) endorsements in eCLIQ® without sending an email request to Liberty Mutual. We anticipate this will make servicing your clients’ policies faster and more convenient than ever.

 

Servicing your own endorsements is easy. In eCLIQ, simply click the hyperlinked BOP name or the arrow to the left of the BOP name to open a dropdown menu. Then click Start Endorsement.

 

As a reminder, you can also service your own commercial auto and workers compensation endorsements without sending an email request. We’ll be expanding this capability to other lines of business, too.

 

For step-by-step guidance on servicing BOP endorsements, check out our on-demand training. If you have additional questions, please call your underwriting support specialist – trained to provide administrative and service-related support – at 1-800-607-4094.

In case you missed the news, you can now service your own business owner’s policy (BOP) endorsements in eCLIQ® without sending an email request to Liberty Mutual. We anticipate this will make servicing your clients’ policies faster and more convenient than ever.   Servicing your own endorsements is easy. In eCLIQ, simply click the hyperlinked…

Updates to auto, BOP, and motor cargo in eCLIQ® Simple™

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

  • The main menu has been enhanced with more robust keyword search capabilities.
  • Auto in eCLIQ Simple automatically performs a VIN Prefill search in the background before you enter the Auto Details screen.

Learn more about these changes.

 

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes: The main menu has been enhanced with more robust keyword search capabilities. Auto in eCLIQ Simple automatically performs a VIN Prefill search in the background before you enter the Auto Details screen. Learn more about these changes.  

Hooray! Now you can service your own BOP endorsements

You asked, and we heard you! Now you can service your own business owner’s policy (BOP) endorsements in eCLIQ® without sending an email request to Liberty Mutual. We anticipate this will make servicing your clients’ policies faster and more convenient than ever.

 

Servicing your own endorsements is easy. In eCLIQ, simply click the hyperlinked BOP name or the arrow to the left of the BOP name to open a dropdown menu. Then click Start Endorsement.

 

As a reminder, you can also service your own commercial auto and workers compensation endorsements without sending an email request. We’ll be rolling out this functionality to additional lines of business in the future, and we’ll let you know as it’s available.

 

For step-by-step guidance on servicing BOP endorsements, check out our agent reference guide. If you have additional questions, please call your underwriting support specialist – trained to provide administrative and service-related support – at 1-800-607-4094.

You asked, and we heard you! Now you can service your own business owner’s policy (BOP) endorsements in eCLIQ® without sending an email request to Liberty Mutual. We anticipate this will make servicing your clients’ policies faster and more convenient than ever.   Servicing your own endorsements is easy. In eCLIQ, simply click the hyperlinked…

Take action to help protect your clients from cyber fraud

Imagine an employee is sending a sensitive email over a public network or taking a business call in earshot of someone with malicious intent. In today’s business environment, these occurrences are more of a norm than a what-if, and your clients face new risks that could take their whole business down.

 

Add cyber fraud to every cyber suite endorsement

Our new cyber suite endorsement includes crucial computer attack and liability coverages and attaches automatically to business owner’s policies in most states*. For the highest level of protection for your clients, be sure to add the optional set of cyber fraud coverages, too. This is particularly important for your clients whose businesses deal with the transfer of money. When you add cyber fraud to your client’s policies, they’re protected from common social engineering techniques like misdirected payment fraud, computer fraud and telecommunications fraud.

 

How to add cyber fraud coverage

Adding cyber fraud is easy – from the Summary of Policy Coverages section, find Cyber Suite under Optional Coverages and click Edit. Select an insurance limit from the Limit of Insurance dropdown, check the box for Include Cyber Fraud Coverage and the cyber fraud limit will populate accordingly. Click Update to save your changes.

 

An additional layer of security

Your clients who are cyber suite policyholders also have access to Cyber Safety®, a collection of risk management tools that help prevent cyberattacks. For more information on what Cyber Safety includes, and an email template you can use to remind clients to sign up, visit the Liberty Mutual Cyber Safety agent page.

 

Resources for you to help clients stay protected

Your clients rely on you to keep them apprised of emerging business risks. Help them stay protected from cybercrime with cyber fraud coverage.

 

Plus, check out our new informational PDF to help you better understand our cyber suite endorsement and optional cyber fraud coverages, and what makes them both must-haves for your clients.

 

*Cyber suite for BOP does not automatically attach in New Hampshire or North Dakota and will need to be added manually.

 

Cyber suite for BOP is currently available in all states except Alaska, California and New York. It will be available in Alaska for policies with effective dates on or after Sept. 1.

Imagine an employee is sending a sensitive email over a public network or taking a business call in earshot of someone with malicious intent. In today’s business environment, these occurrences are more of a norm than a what-if, and your clients face new risks that could take their whole business down.   Add cyber fraud…

Higher property value-ups

Various economic factors, including the COVID-19 pandemic and global supply chain problems, have been driving up the cost of construction, which has in turn driven up the cost of repairing and replacing commercial property. Higher property value-ups offset these inflationary factors and keep your customers’ businesses insured to value. Get the low-down in this handy downloadable infographic.

Various economic factors, including the COVID-19 pandemic and global supply chain problems, have been driving up the cost of construction, which has in turn driven up the cost of repairing and replacing commercial property. Higher property value-ups offset these inflationary factors and keep your customers’ businesses insured to value. Get the low-down in this handy…

Earn up to $100 per policy on 3 eligible products!

It’s a summer spin party! Through Sept. 30, earn double Instant Incentives™ spins for every commercial auto, monoline general liability and business owner’s policy you issue – up to $100 per policy.

 

Take advantage of this limited-time offer and get this party started!

 

Offer not available in California.

 

It’s a summer spin party! Through Sept. 30, earn double Instant Incentives™ spins for every commercial auto, monoline general liability and business owner’s policy you issue – up to $100 per policy.   Take advantage of this limited-time offer and get this party started!   Offer not available in California.  

New on-demand curriculum: Accuracy Makes Cents

Data accuracy plays a vital role in preventing premium losses and keeping rates stable, making it easier for you to write and retain business. That’s why we’re rolling out Accuracy Makes Cents, an on-demand curriculum that can help you hone your ability to classify risks correctly.

 

Getting Risk Classification Right offers a quick introduction to the importance of proper risk classification, while Classifying Janitorial Risks and Classifying Carpentry Risks provide deep-dives into janitorial and carpentry risks – two of the most common culprits of risk misclassification.

 

Help us safeguard our shared business by taking all three modules at your convenience, and keep an eye out for additional modules coming soon.

Data accuracy plays a vital role in preventing premium losses and keeping rates stable, making it easier for you to write and retain business. That’s why we’re rolling out Accuracy Makes Cents, an on-demand curriculum that can help you hone your ability to classify risks correctly.   Getting Risk Classification Right offers a quick introduction…