Products

States affected: AK, AR, ID, KS, LA, MN, MT, NM, NC, OK, OR, RI, SD, VT, WY

According to Verizon’s 2022 Data Breach Investigations Report, small businesses are extremely vulnerable to malware, ransomware and phishing attacks — and could go out of business from one incident. Make sure your clients are protected with cyber suite, now available for monoline general liability (GL) and business package policies in select states — with expanded limits of up to $5 million to provide protection for more complex business exposures.

In Alaska, Louisiana and North Carolina, cyber suite for GL and business package policies is available for policies with effective dates on or after October 1. 

Offered through the Hartford Steam Boiler Inspection and Insurance Company and replacing the data security endorsement for business package policies, cyber suite gives your small commercial clients more robust coverage for today’s digital world.

How to add cyber suite

Coverage can be selected at new business or midterm by endorsement. Business package policies that currently include the data security endorsement will receive policyholder notices at renewal advising of the new endorsement being added to the renewal policy and a summary of the changes. Cyber suite will automatically attach on new business quotes for comprehensive business packages and will display within the Optional Coverages under the Summary of Policy Coverages*. To add cyber suite to monoline GL or custom protector policies, select Cyber Suite from the Optional Coverages Type dropdown in eCLIQ^®.

When quoting limits over $1 million, you will be prompted to fill out a supplemental form so our dedicated underwriters can assist you with a personalized quote.

Add optional cyber fraud coverage

For the highest level of protection for your clients, be sure to add the optional set of cyber fraud coverages, too. From the Summary of Policy Coverages section, find Cyber Suite under Optional Coverages and click Edit. Select an insurance limit from the Limit of Insurance dropdown, check the box for Include Cyber Fraud Coverage and the cyber fraud limit will populate accordingly. Click Update to save your changes.

To learn more about cyber suite for monoline GL and business package policies, visit the product page  and register for an upcoming webinar.

*Louisiana: Cyber suite will not attach automatically on new business quotes for comprehensive business packages, and you’ll need to manually select cyber suite within Optional Coverages in eCLIQ.

Cross-selling umbrella with a business owner’s policy (BOP) just got easier! When quoting a BOP for certain targeted business classes in eCLIQ Simple, you’ll now see a pop-up box displaying a premium estimate for a minimum-premium umbrella policy. The pop-up box also displays some useful talking points about why your client should consider adding umbrella coverage. To add umbrella to the BOP you’re quoting, simply click Add – eCLIQ Simple will prefill important details and walk you through the rest.

With the exception of LA, this new cross-sell feature is available in all states where agents can write a BOP in eCLIQ Simple. BOP in eCLIQ Simple is not available in AK, CA, FL, HI, KY, ME, MT, NH, NY, RI, and VT.

States affected: AK, AR, ID, KS, LA, MN, MT, NM, NC, OK, OR, RI, SD, VT, WY

Our comprehensive cyber suite endorsement will soon be available for monoline general liability (GL) and business package policies on June 1 in select states – with expanded limits of up to $5 million to provide protection for more complex business exposures.

In Alaska, Louisiana and North Carolina, cyber suite for GL and business package policies will be available for policies with effective dates on or after October 1. 

Offered through The Hartford Steam Boiler Inspection and Insurance Company and replacing the data security endorsement, cyber suite gives your small commercial clients more robust coverage for today’s digital world.

To learn more about cyber suite for monoline GL and business package policies, register for an upcoming webinar!

Give commercial auto clients the right coverage at the right price. Our refreshed commercial auto product offers enhanced pricing segmentation, flexible coverages and a much faster, easier quoting experience. What’s more, expanded eligibility allows you to quote most commercial auto risks in eCLIQ Simple!

You’ll find our pricing most competitive when writing business with the following risk characteristics:

• Carpentry, food manufacturing, general/health/professional services, real estate and retail industries
• Businesses established for 10+ years
• Vehicles 15+ years old
• Smaller fleets with 1-4 power units
• Drivers age 40+ without violations
• Quotes with heavily populated driver lists, preferably with at least as many drivers on the policy as there are power units
• Claims-free businesses with favorable insurance scores

To provide the most accurate rate when quoting new business, we’re now asking for a few additional pieces of information: the owner’s name, date of birth and address and an authorization to run a soft credit inquiry.

Learn more about the latest version of auto in eCLIQ Simple by visiting the Agents’ Portal.

To improve data accuracy and ensure your clients have the protection they need, we are making changes to our post-bind review process for sprinkler credit on business owner’s policies (BOPs) in most states.

Beginning May 8, BOPs with buildings that are indicated to have 75% or more sprinkler coverage will go through a review process to ensure they are eligible for sprinkler credit. If we find your client’s policy has incorrect sprinkler coverage listed and is not eligible for sprinkler credit, we will update the policy by endorsement during the underwriting period and notify you via email. In-force policies will go through the review process during renewal.

Improving the accuracy of customer data will allow us to make our business rates more competitive, stabilize our renewal rates and help you sustain profitable growth.

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

• Main menu updates make it easier to quote new business with Liberty Mutual
• Auto data can be automatically retrieved when quoting an umbrella line of business over an auto in CLIQ Simple line of business.
• A new field has been added to the Vehicle Information modal to capture the value/additional cost of vehicle customizations and/or equipment added.

Learn more about these changes and more.

The state of Virginia is requiring all carriers to make updates to uninsured motorist (UM) options for commercial auto policies.

The current version of UM coverage will be renamed alternative UM coverage, and a new broader version, UM coverage, will be introduced as the new default. The new broader version of UM coverage will offer up to the insured’s full amount of UM bodily injury and/or property damage insurance in addition to limits provided from the at-fault party’s insurance. Alternative UM coverage, just like the current UM coverage, is reduced by the amount paid by the at-fault party’s insurance.

The increased coverage afforded by the new broader UM will have an increased premium. Customers wishing to opt out of the new broader UM for the alternative UM coverage will be required to sign a coverage selection form.

We plan to implement this change in two phases.

First phase:

• Renewal policies with effective dates starting July 1 and new business with a “Rate as of Date” of April 16 will receive the new broader UM coverage without the added premium impact. To avoid confusion, we will not send an updated policyholder notice or UM coverage selection form to these policyholders until their 2024 renewal.

Second phase*:

• Renewals with effective dates starting in the third quarter of this year will automatically default to the new broader UM coverage, and policyholders will receive updated policyholder notices. Policyholders who select alternative UM coverage will need to sign and return a coverage selection form.
• New business policies with effective dates beginning in the third quarter of this year will have the option to select alternative UM coverage. If alternative coverage is selected, the policyholder will be required to sign and return the coverage selection form.

The coverage selection form requirements will follow current workflow processes.

*The timing of the second phase is dependent on implementation of rate and system changes. We will keep you updated as more information becomes available.

States affected: DC, FL

Liberty Mutual recently introduced a refreshed umbrella product that will improve your experience and your clients’ experience, too! Changes include:

• Updates to the base contract and optional endorsements
• New, easier to read policy forms
• Consolidation of the policy packet to reduce page count and improve policy construction

In Florida, this refreshed umbrella product is only available for policies with effective dates on or after Aug. 1.

There will be no changes to the eCLIQ^® quoting process and no rating impacts as a result of this refreshed product.

Learn more about coverages and options on your updated umbrella product page.

The refreshed Liberty Mutual Umbrella is now available countrywide.

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

• Enhancements to the Billing setup screens make it easier and more intuitive to know which billing options and payment plans are available for selection.

• Easily combine the billing of your eCLIQ Simple and the legacy eCLIQ^® platform’s direct bill new business policies without the requirement of the eCLIQ Simple lines of business being issued first.

Learn about these changes and more.

States affected: National, except ID, LA, MS and WA

To improve data accuracy and ensure your clients have the protection they need, we are making changes to our post-bind review process for sprinkler credit on business owner’s policies (BOPs) in most states.

Beginning March 27, BOPs with buildings that are indicated to have 75% or more sprinkler coverage will go through a review process to ensure they are eligible for sprinkler credit. If we believe your client’s policy has incorrect sprinkler coverage listed and is not eligible for sprinkler credit, we will update the policy by endorsement during the underwriting period and notify you via email. In-force policies will go through the review process during renewal.

Improving the accuracy of customer data will allow us to make our business rates more competitive, stabilize our renewal rates and help you sustain profitable growth.

Doing business with us is even easier with eCLIQ Simple. Check out these recent changes:

• Click New Quote on the new Account Details screen to start a new quote for another line of business.
• New routing functionality is available when adding a new line of business to an existing account in the legacy eCLIQ platform.
• Two new general liability coverages are available for BOP when the primary risk state is Ohio.

Learn about these changes and more.

States affected: AL, CO, DC, FL, GA, IL, MD, ME, MI, MO, MS, ND, NH, OH, PA, TX, UT, VA, WA, WI

Our comprehensive cyber suite endorsement is now available for monoline general liability (GL) and business package policies in select states — with expanded limits of up to $5 million to provide protection for more complex business exposures.

In Florida and Maryland, cyber suite for GL and business package policies is only available for policies with effective dates on or after July 1. 

Offered through the Hartford Steam Boiler Inspection and Insurance Company and replacing the data security endorsement for business package policies, cyber suite gives your small commercial clients more robust coverage for today’s digital world.

How to add cyber suite

Coverage can be selected at new business or midterm by endorsement. Business package policies that currently include the data security endorsement will receive policyholder notices at renewal advising of the new endorsement being added to the renewal policy and a summary of the changes. Cyber suite will automatically attach on new business quotes for comprehensive business packages and will display within the Optional Coverages under the Summary of Policy Coverages. To add cyber suite to monoline GL or custom protector policies, select Cyber Suite from the Optional Coverages Type dropdown in eCLIQ^®.

When quoting limits over $1 million, you will be prompted to fill out a supplemental form so our dedicated underwriters can assist you with a personalized quote.

Add optional cyber fraud coverage

For the highest level of protection for your clients, be sure to add the optional set of cyber fraud coverages, too. From the Summary of Policy Coverages section, find Cyber Suite under Optional Coverages and click Edit. Select an insurance limit from the Limit of Insurance dropdown, check the box for Include Cyber Fraud Coverage and the cyber fraud limit will populate accordingly. Click Update to save your changes.

To learn more about cyber suite for monoline GL and business package policies, visit the product page and register for an upcoming webinar!